Head of Claims and Insurance
- Compensation
- Not disclosed
- Location
- Dallas, TX
- Work setup
- Not specified
- Seniority
- C level
- Employment
- Full time
- Experience
- 5+ years
- Category
- Not specified
- Posted
Skills
Must have
- 5–8+ years of progressive experience in risk management, insurance, or claims leadership
- Experience working on both the insurance carrier side and the insured/corporate risk management side strongly preferred
- Direct experience managing Auto Liability claims required
- Significant experience handling claims in Florida and California required
- Demonstrated expertise navigating high-litigation, plaintiff-friendly jurisdictions
- Working knowledge of EPL, Physical Damage, and General Liability claims
- Experience supporting or operating within mobility, transportation, or rideshare-related environments preferred
- Familiarity with risk exposures associated with W-2 employee workforces across multi-state operations preferred
- Proven ability to lead broker and carrier negotiations
- Strong financial and analytical capabilities with the ability to translate claims data into business impact
- Ability to operate both strategically and tactically in a high-growth environment
Full description
Who we are
Atoms is building the machines that power the next era of progress.
Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We’re changing that.
Atoms builds Physical AI— real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive.
This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don’t just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale.
We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life.
If you want to work on hard problems with real-world impact, join us.
About the role
We are seeking a visionary and operational leader to act as the "General Manager" for our Risk and Insurance team. Navigating the complex, high-volume environment of modern mobility platforms require a world-class risk management organization. This is a dynamic leadership position at the intersection of risk operations, internal policy, and corporate strategy, responsible for managing substantial auto liability, workers compensation, General Liability, and EPL claims.
In this role, you will oversee our internal as well as our external claims team, carrier landscape, and drive aggressive cost-mitigation strategies, and position the Claims organization as the company’s "Early Warning System" for risk. You will be a vital cross-functional partner, translating complex front-line claims data into actionable intelligence for all teams across the company to protect our long-term cost of risk. The ideal candidate is an expert problem-solver and tech-forward thinker who balances deep operational expertise with high empathy, capable of leading a resilient team through structural change and navigating ambiguity at scale.
This role reports directly to the COO and serves as a primary strategic liaison with insurance brokers and carrier partners.
What you’ll do
- Claims Strategy & Execution: Define and drive the comprehensive claims strategy for our rideshare operations and associated corporate programs. Ensure end-to-end claim management execution perfectly aligns with the company’s broader financial objectives and risk tolerance.