Head of Digital Development - Engineering Management

**Description : Key Responsibilities :
Strategy & Vision : **

• Set and communicate the digital engineering strategy and roadmap aligned to business goals, market trends, and customer needs.

• Translate strategy into executable quarterly plans and measurable outcomes.

Engineering Leadership & Delivery :

• Lead and mentor multiple engineering teams delivering hybrid mobile apps (iOS, Android, Huawei) and web applications.

• Own SDLC performance (planning, design, development, automated testing, deployment, support, continuous improvement).

• Ensure timely delivery across product lines and customer specific projects; maintain high release predictability.

Agile Ways of Working :

• Promote and evolve Agile methodologies (Scrum/Kanban) and metrics (lead time, cycle time, throughput).

• Institutionalize engineering excellence (definition of ready/done, code review standards, CI/CD, trunk based or GitFlow as appropriate).

Release & Environment Management :

• Own the release management process; ensure production ready builds with rigorous security, quality, and compliance gates.

• Coordinate cross functional release readiness (Product, QA, Security, Delivery, Support).

Quality, Security & Compliance :

• Champion secure coding practices and threat modeling; embed automated quality gates (static/dynamic analysis, unit/integration/E2E tests).

• Ensure compliance with relevant security and regulatory frameworks common to digital banking.

Application Tooling & Developer Experience :

• Drive evolution of internal tooling (build systems, test frameworks, pipelines, developer portals) to improve developer productivity and reliability.

Metrics, Reporting & Transparency :

• Monitor, analyse, and report development metrics; provide regular updates to the CTO and stakeholders.

• Use leading and lagging indicators to inform decision making and continuous improvement.

Stakeholder & Cross Functional Collaboration :

• Partner with Product, Architecture, Security, Delivery/PMO, and Customer Success to align roadmaps and ensure smooth, high quality releases.

• Manage vendor/partner engagement where relevant (e.g., device vendors, tooling providers).

People, Talent & Culture :

• Build and scale high performing, inclusive teams; attract, develop, and retain top talent.

• Set clear goals, coach for performance, address under performance promptly, and recognise excellence.

**Critical Competencies :
People & Self : **

• Collaboration : Proactively identifies stakeholder needs; sets goals and roles for cross team initiatives; leverages collaboration tech; champions a collaborative mindset.

• Communication : Uses compelling narratives to gain buy in; connects messages to business outcomes; implements communication plans for major changes/releases.

• Inclusion : Builds diverse, psychologically safe teams; ensures equitable work distribution; seeks and incorporates diverse perspectives in decisions; addresses bias promptly.

• Personal Effectiveness : Demonstrates sound judgment and appropriate risk taking; sets and tracks personal goals; models adaptability to shifting priorities; recognises others growth.

**Delivery :

• Execution : Drives clarity of vision and strategy; forms and leads high performing teams; makes informed decisions amid ambiguity; manages change with minimal disruption.

• Problem Solving : Encourages innovative, data informed solutions; integrates stakeholder feedback; coaches others in structured problem solving; measures and improves processes.

Thinking :

• Strategic Thinking : Scans market/tech trends; builds strategic roadmaps aligned to mission and long term goals; integrates multiple stakeholder perspectives; aligns work to priorities.

• Innovation : Leads ideation to implementation; allocates resources for experimentation; recognises creativity; applies systems thinking to complex, interdependent problems.

Leadership :

• Leading People : Sets a compelling vision; cultivates accountability and ownership; develops leaders; reinforces innovation and continuous improvement.

Qualifications & Experience :

• Extensive experience (10 years+) leading and growing engineering teams for mobile and web products.

• Proven delivery of hybrid or native mobile apps for iOS, Android, and Huawei.

• Strong web development expertise with modern frameworks and tooling.

• Hands on proficiency with TypeScript, Angular, Ionic, Capacitor, Google Material Design, API design, and systems architecture.

• Demonstrated application of Agile methodologies in product and project contexts.

• Experience managing both standard product releases and customised client solutions at scale.

• Evidence of cultivating a product first mindset aligned to customer value and business outcomes.

• Experience leveraging AI in software development (e.g., AI assisted coding, test generation, defect detection) to improve velocity and quality.

• Track record of continuous innovation in engineering processes and practices.

• Background in fintech or digital banking.

• Strong analytical and structured problem solving skills.

• Bachelors/Masters in Computer Science.

• Relevant certifications (e.g., Scrum Master/PO, SAFe, AWS/Azure, Security certifications).