HyperGrowth Recruitment
Head of eCom
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Remote
- Seniority
- C level
- Employment
- Not specified
- Experience
- Not specified
- Category
- Not specified
- Posted
Skills
Must have
- Strong experience managing Shopify stores within a DTC or eCommerce business.
- Proven commercial ownership of eCommerce revenue and profitability, including store-level P&L.
- Demonstrable experience leading CRO strategies and A/B testing, with measurable results.
- Strong understanding of eCommerce metrics including conversion rate, AOV, contribution margin and unit economics.
- Experience managing product data, pricing and catalogue accuracy across Shopify.
- Commercially minded and analytical, with the ability to turn data into actionable decisions.
- Strong understanding of how paid social, eCommerce, supply chain and finance work together.
- Comfortable working cross-functionally and taking ownership of complex operational challenges.
- Highly organised, detail-oriented and proactive in identifying opportunities for improvement.
- Comfortable operating within a fast-paced, entrepreneurial and internationally scaling business.
- Excellent written and verbal communication skills in English.
Nice to have
- Experience managing multiple Shopify stores across international markets.
- Knowledge of multi-currency and multilingual eCommerce environments.
- Experience with profit reporting platforms, inventory management systems or 3PL integrations.
- Experience managing Amazon alongside DTC channels.
- Background within premium consumer products, home, lifestyle or pet brands.
- Additional European language skills would be advantageous.
Full description
Head of eCommerce – Premium DTC Pet BrandWe've partnered with a fast-growing premium DTC brand in the pet industry, who are now looking to hire a Head of eCommerce to take full ownership of their Shopify stores across the US and Europe.This is a brilliant opportunity for a commercially minded eCommerce leader to join an internationally scaling business, with genuine ownership across store performance, profitability, conversion rate optimisation and the wider customer experience.
About the BrandOur client is an ambitious, fast-growing DTC brand specialising in premium dog beds and comfort products, designed to improve the lives of dogs and the people who love them.With multiple Shopify stores operating across the US and Europe, alongside a growing Amazon presence, the business has established a strong position within the premium pet category.Driven primarily by paid social, the brand is focused on delivering exceptional product quality, a seamless online shopping experience and sustainable, profitable growth.As the business continues to scale internationally, they're looking to strengthen their eCommerce function and build the systems, processes and commercial foundations needed for the next stage of growth.
The RoleAs Head of eCommerce, you'll take full ownership of the performance and profitability of the brand's Shopify stores across multiple international markets.This is a hands-on, commercially focused position where you'll be responsible for everything from store P&L and product data accuracy through to CRO, pricing strategy and inventory alignment.You'll work closely with the CEO and wider teams across Marketing, Supply Chain, Finance and Customer Service, ensuring the stores are commercially optimised, operationally accurate and delivering an exceptional customer experience.We're looking for someone who doesn't just manage an eCommerce store but genuinely understands how to make it more profitable, efficient and scalable.
Responsibilities
eCommerce Performance & Profitability
- Own and manage the P&L across multiple Shopify stores, taking responsibility for both revenue and profitability.
- Monitor product-level performance, identifying opportunities to improve margins and commercial results.
- Work closely with Finance to ensure accurate reporting across revenue, costs and contribution margins.
- Analyse store performance and translate commercial insights into actionable improvements.
- Ensure pricing decisions and promotional activity support profitability targets.
Conversion Rate Optimisation (CRO)
- Own and develop the CRO strategy across all Shopify stores.
- Build and manage a structured testing roadmap across product pages, landing pages, offers and pricing.