Head of Ecommerce

Role overview:Head of Ecommerce

Dublin
Currys, Dublin Support Centre - Omni Park/ hyrbid working
Permanent
Full Time
Grade 5

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s & Ireland's best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

We are looking for a Head of eCommerce to join our eCommerce team based in Dublin. This is a pivotal senior leadership position not just in the eCommerce function but will sit on the wider Ireland Senior Leadership Team reporting to the Ireland Country Manager.

The Head of eCommerce will be responsible for defining & implementing our online growth strategy, managing the end-to-end
consumer journey for Ireland’s largest electrical and technology retailer e-commerce platform - currys.ie, with a clear focus on driving incremental sales and growing market share.

Role overview:

As part of this role, you'll be responsible for:

• Leading our Omni Channel strategy. Engaging with retail operations and store managers on driving our highly successful Omnichannel business model

• Our ecommerce sales strategy that ensures Currys.ie is the clear No.1 online Electronics and Technology retailer in Ireland, driving sales and increasing our KPI’s amongst new and existing customers

• Managing a team of three direct reports within performance marketing, online fulfilment operations & online trading

• Owning the execution of the end-to-end online customer journey, overseeing the day-to-day site merchandising, maintenance, and optimisation for currys.ie

• Autonomy for reporting, translating, and providing actionable insight on trading performance throughout the business on a consistent basis

• Driving Ireland technical development initiatives with strong internal & external stakeholder engagement

• Working with the Head of Brand and Marketing to manage 3rd party vendors and the Ecommerce marketing budget, ensuring the best value for our investment and highest possible rate of return for the business

• Collaborating with the Ireland Marketing & Commercial teams to ensure that eCommerce is correctly supported and receiving the right level of investment to drive sales and an enhanced customer experience

You will need:

• Strong collaboration, relationship building & influencing skills to manage key stakeholders at all levels

• Expert knowledge of the key drivers of eCommerce performance & online marketing

• Experience of managing a budget and delivering consistent efficiency of spend

• To be able to demonstrate experience with project management delivery within eCommerce space

• Strong analytical problem solver able to simplify issues/be creative to achieve maximum

results

• Results driven - clear focus on initiation and delivery of objectives to conclusion

• Experience in managing and leading high performing teams

• Understanding of SEO and digital marketing

• Bachelor’s degree (or equivalent)

• Ideally 5 years’ plus experience within an online retailer

• Some experience in a retail environment

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• Hybrid working arrangements depend on your role and business requirements, but we are very flexible. Our main office base is the Dublin Campus in Santry, and we have access to regional Currys Stores workspaces

• Competitive pension scheme

• Access to the company bonus scheme

• Life Assurance

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.