Head of Platform Engineering

About the job

Company Overview:

Our client is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Founded in 2018. It is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital.

They have a global presence and are trusted by thousands of businesses in over 130 countries. The goal is to transform the entire hiring process by making it simple, efficient, and enjoyable for recruiters, hiring managers, and candidates alike.

The mission is to offer the best-in-class AI-powered technologies to empower small, medium, and large businesses in their staffing & recruitment transformation

**Role Overview

We are seeking an experienced and dynamic Head of Platform Engineering** to join our leadership team. Reporting to the Director of Engineering, this role is pivotal in driving the technical strategy and execution of our platform infrastructure.

The ideal candidate will have a strong background in Software Engineering, DevOps, Site Reliability Engineering (SRE), infrastructure management, solutions architecture, and scaling. You will be responsible for building and maintaining a robust, secure, and scalable multi-tenant platform that powers our global B2B SaaS solution. This is a hands-on role that requires both strategic vision and the ability to dive deep into technical challenges.

Responsibilities

• Lead and Manage the Platform Engineering Initiatives
• Define and execute the technical roadmap for platform infrastructure, observability, and developer experience
• Drive DevOps, SRE, and Infrastructure initiatives to ensure platform reliability and performance
• Foster a culture of automation, observability, and continuous improvement

• Architect and Implement Scalable Solutions
• Design and implement robust, scalable, and secure infrastructure solutions.
• Establish architectural guidelines and best practices for the platform
• Ensure optimal performance and scalability across all regions

• Own Platform Reliability and Operations
• Define and maintain SLOs/SLIs/SLAs for critical platform services
• Implement comprehensive monitoring, alerting, and observability solutions
• Design and maintain disaster recovery and business continuity plans
• Lead incident response and post-mortem processes

• Optimize Platform Performance and Costs
• Implement strategies to optimize infrastructure costs without compromising quality.
• Monitor and improve platform performance metrics

• Resolve Technical Debt
• Identify areas of technical debt and develop plans to address them