Head of Transaction Support and Admin
- Compensation
- $80K–$135K / yr
- Location
- Hybrid - Hawaii
- Work setup
- Hybrid
- Seniority
- C level
- Employment
- Contract
- Experience
- 1+ years
- Category
- Support
- Posted
Skills
Must have
- Minimum 6 years of real estate experience, including: 2+ years in AOAO or HOA management; 2+ years in residential transaction or document management; 1+ year with leasehold estates (may overlap with o
- Bachelor’s degree required; real estate licensure strongly preferred.
- Demonstrated ability to hire, supervise, and evaluate administrative staff.
- Experience managing distributed teams, including remote or offshore personnel.
- Strong organizational discipline and high attention to detail.
- Proficiency reviewing, amending, and quality-checking transactional and administrative documents.
- Ability to interpret HOA, AOAO, and CC&R documents and identify administrative or operational risks.
- Experience analyzing inspection reports and disclosures.
- Experience creating SOPs and applying internal QA processes.
- Experience collaborating with technical teams on workflow tools, dashboards, or automation.
- Able to operate independently in a hybrid or remote environment while managing competing deadlines.
- 5+ years in consumer-facing and customer service roles
Full description
About Cedar
Cedar is creating the most significant innovation in home affordability since the 30-year mortgage. By reimagining the land lease as a consumer-first model, Cedar makes homeownership more accessible and sustainable for a wider range of buyers. We are actually solving home affordability at scale – this is one of the most pressing problems in our country today and we are fixing it. Our structure meaningfully reduces both the upfront cost of purchasing a home and monthly costs. We expand the path to ownership for people who have been locked out of traditional markets and help existing homeowners access their equity at cost well below existing solutions. Cedar is already making a substantial impact for homeowners and we have material backing from top investors. Join our fast-growing and high-preforming team as we fundamentally change how people buy homes and create a new institutional asset class.
About the Role
Cedar Innovations is seeking a highly autonomous, detail-oriented, and operationally strong Head of Transaction Support & Administration to lead and manage Cedar’s residential transaction workflows, administrative operations, and default-notice systems. This is a key role of Cedar’s transaction and administrative pipeline — ensuring legal and administrative coherence, smooth customer experience, and precise coordination with title companies, lenders, and other third-party vendors.
This position is requires flexibility, structured thinking, high accountability, and the ability to thrive in a fast-moving, fluid environment. You will assist in designing and refining SOPs, manage staff, oversee third-party document quality, and help integrate Cedar’s operational processes into internal technology systems, automations, and dashboards.
This role coordinates administrators and specialists to support customer-facing administrative workflows for transaction management, finance/collections, and asset management, ensuring the admin team is well-equipped and fully staffed for Cedar’s national growth.
What You’ll Do
Transaction Support, Coordination & Documentation Oversight
- Oversee and coordinate all administrative support for residential real-estate transactions, ensuring smooth, accurate, and timely workflow execution.
- Manage and review transaction files across multiple jurisdictions, ensuring all administrative steps, notices, and documentation are handled accurately.
- Proactively coordinate with title companies, lenders, escrow officers, and third-party service providers to maintain seamless transaction progress.
- Conduct administrative review of documents for execution accuracy and completeness prior to closing.
- Perform quality-assurance checks on all third-party prepared materials, including title packages, closing statements, HOA/AOAO certificates, lender documents, and other external deliverables.