Millensys
Healthcare IT Support Engineer (Trainee / Fresh Grade)
- Compensation
- Not disclosed
- Location
- New Cairo, Cairo, Egypt
- Work setup
- Hybrid
- Seniority
- Intern
- Employment
- Full time
- Experience
- 1+ years
- Category
- It support
- Posted
Skills
Must have
- Strong problem-solving abilities and analytical thinking.
- Passion for learning new technologies and working with multi-system architecture.
- Solid communication and interpersonal skills.
- Ability to collaborate within a team and resolve technical issues professionally.
- Good English proficiency, especially for reading technical documentation.
- Strong attention to detail in documenting and reporting technical issues clearly.
- Flexibility to support operational needs, including rotational shifts or on-call coverage when required.
Full description
Employment Type: 6-Month Accelerated Program (Potential conversion to Permanent)
About the Role
We are looking for motivated fresh graduates or early-career professionals eager to kickstart their career in Healthcare IT and technical operations. Through our structured 6-month accelerated talent development program, you will gain hands-on experience in database management, system troubleshooting, networking, and domain-specific healthcare workflows.
Who Can Apply
- Fresh graduates or candidates with up to 1 year of experience.
- Bachelor’s degree in Computer Science, Information Systems, Information Technology, Computer Engineering, Biomedical Engineering, or a related field.
- Good understanding of SQL and relational databases (Microsoft SQL Server preferred).
- Basic knowledge of Windows Server, networking, TCP/IP, DNS, and ports.
- Basic understanding of IIS, web applications, APIs, or system integrations is an advantage.
- Knowledge of Healthcare IT concepts (HIS, RIS, PACS, HL7, or DICOM) is a plus, but not mandatory.
What You Will Learn
- Database & Systems: SQL Server troubleshooting, Windows Server management, and IIS configuration.
- Domain & Integrations: Healthcare workflows, RIS / PACS concepts, and HL7 / DICOM system integrations.
- Operations: Application/production troubleshooting, incident and ticket management, and escalation protocols.
- Professional Growth: Customer communication, support best practices, and technical documentation.
Career Opportunity
High-performing trainees will be evaluated throughout the 6-month period and may be considered for permanent employment opportunities based on performance, evaluation results, and available vacancies.
Requirements
What We Are Looking For
- Strong problem-solving abilities and analytical thinking.
- Passion for learning new technologies and working with multi-system architecture.
- Solid communication and interpersonal skills.
- Ability to collaborate within a team and resolve technical issues professionally.
- Good English proficiency, especially for reading technical documentation.
- Strong attention to detail in documenting and reporting technical issues clearly.