Red Badge Group
Healthcare Security Officer - West Auckland/North Shore
- Compensation
- Not disclosed
- Location
- Auckland, NZ
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Public safety
- Posted
Must have
- Calm, mature, and compassionate approach when supporting people in sensitive situations.
- Excellent oral communication, active listening, and strong interpersonal skills.
- Proven reliability for overnight and weekend work – punctual, professional, and well-presented.
- Safety-focused, decisive, and capable of problem-solving under pressure.
- Previous security experience (healthcare setting advantageous, but not required).
- Ability to conduct active patrols and respond promptly to all incidents across a large site.
- Hold a current Certificate of Approval (COA) or be eligible to obtain one.
- Minimum age of 18 years and eligibility to work in New Zealand.
- Must have a Full New Zealand Drivers License and reliable transport.
- Commitment to maintaining respectful, inclusive, and supportive workplace culture.
- Willingness to commit to at least 2 years in Healthcare Security.
- Clean criminal conviction record.
Full description
Red Badge Group is seeking vigilant, professional individuals to join our Healthcare Security team on Auckland's North Shore & West Auckland, roles may include day or night shifts. Help ensure a safe, supportive environment for patients, visitors, and staff at leading healthcare facilities. If you’re motivated by making a meaningful impact, value teamwork, and thrive in overnight roles, we want to hear from you.
Key Responsibilities:
- Provide a reassuring and visible security presence throughout healthcare premises during night shifts.
- Welcome and assist patients, visitors, and staff with empathy, professionalism, and respect.
- Monitor entry and exit points, conduct routine patrols, and support access management.
- Respond promptly and calmly to emergencies, alarms, incidents, and requests for assistance.
- Accurately record incidents, health and safety risks, and security breaches, upholding confidentiality at all times.
- Support de-escalation of challenging situations and maintain a safe environment for all.
- Collaborate effectively with healthcare teams and emergency services as needed.
- Contribute to compliance with site-specific health and safety procedures and Red Badge Group standards.
Roster:
- Rotating roster on an 8-week rotation, a roster published months in advance
- Shifts are from either 8am to 8pm or 8pm to 8am
- Working no more than 4 days in a row
- Work 7 days per fortnight
- If working the weekend - work the whole weekend or have the whole weekend off
- Must be fully flexible to work the rotating roster
What We’re Looking For:
- Calm, mature, and compassionate approach when supporting people in sensitive situations.
- Excellent oral communication, active listening, and strong interpersonal skills.
- Proven reliability for overnight and weekend work – punctual, professional, and well-presented.
- Safety-focused, decisive, and capable of problem-solving under pressure.
- Previous security experience (healthcare setting advantageous, but not required).
- Ability to conduct active patrols and respond promptly to all incidents across a large site.
- Hold a current Certificate of Approval (COA) or be eligible to obtain one.
- Minimum age of 18 years and eligibility to work in New Zealand.
- Must have a Full New Zealand Drivers License and reliable transport.