Helpdesk Associate (Part -Time)

. <p>External Job Desc Header. <p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.</span></span></span></p> <p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">We are currently seeking a Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).</span></span></span></p></p> <p> </p> <p>NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.</p> <p>We are currently seeking a Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).</p> <table style="width:100%"> <tbody> <tr><br> </tr> </tbody> </table>

External Job Desc Header. <p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.</span></span></span></p> <p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">We are currently seeking a Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).</span></span></span></p>

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - to join our team in Guadalajara.

Location: Guadalajara, Jalisco. Mexico.

If you have previous experience as a customer service consultant, help desk associate or a similar position this could be a new steep in you personal development.

Requirements:

• Availability to work 22.5 hours per week

• Advanced English

• Liking to work in IT Environment

We Offer:

• Competitive salary

• 30 days of Christmas bonus

• 10 days of vacations

• 50% Vacation bonus

• 5 personal days per year

• Medical insurance (You and your family)

• Life insurance

• Dental Insurance

• Discounts with selected Optics

• Opportunity to grow in the company

Activities

• General L1 support for hardware and MS Office packages

• Advance technical support for in-house applications and developments

• Answer technical support calls providing and escalating to other support groups

• Provide support based on email generated requests or reports

• Document troubleshooting steps and detailed description of the customer incidents and requests

• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

External Job Desc Footer. <p><b><u>About NTT DATA Services</u></b></p> <p>NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.</p> <p><b><em>NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.</em></b></p>

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.