NOVENTIQ HOLDINGS PLC
Helpdesk Coordinator
- Compensation
- Not disclosed
- Location
- Bangalore, Karnataka, India
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Full description
Responding to client support queries.
Providing support in person, over the phone, or via
remote access.
Diagnosing issues with computer software, peripherals,
and hardware.
Running software diagnostic tools and physically
inspecting hardware systems.
Talking to clients through basic problem-solving
processes.
Providing basic computer training.
Installing and upgrading hardware and software
systems.
Writing training manuals.
Following up with clients.
Completing support tickets.