HESS Administrative Coordinator

Our HESS (Health, Environmental, Safety, & Security) team is looking for a dynamic individual to fill a new role within our department. This position provides administrative, financial, and operational support to the HESS Department, with responsibility for employee onboarding, accounting processes, recordkeeping, and general office administration. Working closely with the Director and department heads, this role ensures accuracy, timely completion of departmental processes, and compliance with company policies and procedures while supporting budget forecasting, reporting, and overall departmental operations.

Responsibilities:

• Coordinates Drug & Alcohol program documentation, recordkeeping, random testing pool administration, tracking, and reporting in partnership with the Training Manager.
• Coordinates seasonal employee payroll, departmental expense and budget tracking, invoice processing, vendor account setup, and related financial recordkeeping to ensure accuracy and timely processing.
• Coordinates the collection, tracking, and reporting of safety metrics from Transportation and Hotel teams while maintaining accurate and organized safety documentation and records.
• Coordinates employee onboarding processes, including employment contracts, Pinpoint administration, background checks, required documentation, recordkeeping, and follow-up with candidates and department leadership.
• Monitors departmental inventory levels, coordinates supply ordering, maintains purchasing records, and works with vendors and internal partners to support operational needs.
• Coordinates departmental business travel, including transportation, lodging, itineraries, travel documentation, and changes to existing arrangements as needed.

Requirements:

• High school diploma or equivalent.
• Previous administrative, office, operations, payroll, HR, or related support experience.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to handle confidential employee, financial, and compliance-related information with discretion.
• Strong data-entry and recordkeeping skills.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status)

Knowledge, Skills, and Abilities:

• Excellent organization and document-management skills.
• Strong attention to accuracy and follow-through.
• Ability to prioritize competing responsibilities and respond to changing operational needs.