HIRING NOW - Desktop engineer / IT Engineer
- Compensation
- Not disclosed
- Location
- Singapore
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- Diploma / Degree in IT, Computer Science, or related field
- Good knowledge of Windows OS, MS Office, and basic networking (TCP/IP, DNS, DHCP, VPN)
- Experience with imaging tools, Outlook configuration, and remote support tools
Full description
Job Description & Requirements
Key Responsibilities:
End-User Support: Provide support for software, hardware and network-related issues via onsite, remote, phone, and ticketing system
OS & Application Management: Install, configure, and troubleshoot Windows 10/11, MS Office 365, Outlook, and other business applications
Hardware Management: Setup, maintenance, and troubleshooting of desktops, laptops, printers, scanners, and other peripherals
Active Directory: User creation, password resets, group policies, and access management in AD
Ticketing & Documentation: Log, track, and resolve incidents in ITSM tool (ServiceNow / Jira) within defined SLAs
Required Skills & Qualifications:
Diploma / Degree in IT, Computer Science, or related field
Good knowledge of Windows OS, MS Office, and basic networking (TCP/IP, DNS, DHCP, VPN)
Experience with imaging tools, Outlook configuration, and remote support tools