Home Care Coordinator

SANZIE HEALTHCARE SERVICES INCJob Title: Home Care Services Coordinator (AI-Ready, Field-Supervising, Intake & Scheduling)

Location: Fayetteville, GA

Job Type: Part-Time (16 Hours/Week)

Schedule: Monday, Tuesday, Thursday, Friday | 2:00 PM – 6:00 PM

Position Summary:

Sanzie Healthcare Services, Inc. seeks a high-performing, tactful Home Care Services Coordinator with strong technical, compliance, and operational skills to manage client intake, caregiver recruitment, nursing coordination, and AI-integrated scheduling. This individual is a linchpin in our 50-county home care operation and plays a key role in our AI-human hybrid system (SANZI Legacy).

Core Responsibilities:

• Complete new client intake within 72 hours of referral; ensure caregiver is placed in-home within 48–72 hours.

• Post job listings in targeted areas using AdminPro to match client geography and service needs.

• Screen and interview caregivers; tactfully review applications to ensure completion (address, job history, pay rate).

• Implement a 13-point onboarding checklist: CPR, First Aid, TB, SSN, ID, CNA application, resume, COVID card, etc.

• Enter caregiver hours into Excel per pay period and match with assigned authorization hours.

• Confirm scheduling accuracy and service coverage across all clients.

• Coordinate RN/LPN nurse supervision visits every 60 days (Medicaid) and every 21 days (VA).

• Respond to AI alerts and scheduling flags in real time using AxisCare and integrated tools.

• Escalate missed visits, client complaints, or urgent issues to leadership within 2 hours.

• Maintain HIPAA and ePHI compliance in all communications and systems.

• Conduct follow-up calls (QI) with clients after staffing to ensure service quality.

• Track caregiver performance patterns using audit logs and dashboard trends.

• Feed compliance gaps and recurring issues back into the AI system for real-time learning.

Qualifications

• Must be at least 18 years old.

• Ability to read and write in English.

• A valid Georgia driver's license and auto insurance are required.

• CPR & First Aid Certification from the American Heart Association or Red Cross.

• Current TB test.

How to Apply:

• Send a brief note about your relevant experience and resume to employment@sanziehealthcareservices.com

• Subject line: "Home Care Coordinator Application"

Background is required and random drug testing.