Home Health Aide – Medical Administrative Support
- Compensation
- Not disclosed
- Location
- Cebu City, Cebu
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Administration
- Posted
Skills
Must have
- Home Health Aide (HHA) experience is required
- Experience working with home health patients, caregivers, or healthcare teams
- US Healthcare or BPO Healthcare experience is highly preferred
- Experience with medication prior authorization, pharmacy, insurance, referrals, or healthcare documentation is an advantage
- Excellent English communication skills, both verbal and written
- Strong interpersonal and customer service skills
- Computer literate and comfortable using healthcare systems and online platforms
- Strong attention to detail and organizational skills
- Able to handle confidential patient information
- Willing to work on a night shift
- Willing to work during weekends and holidays when required
- Cebu-based applicants must be willing to work onsite
- Applicants outside Cebu must have a stable internet connection and a conducive home workspace
Full description
MedSpecialized, Inc. is looking for a Home Health Aide – Medical Administrative Support!
Job Overview
We are looking for experienced Home Health Aides (HHAs) to join our healthcare team and provide medical administrative and patient support for a US-based healthcare client.
This role is ideal for candidates with Home Health Aide experience who are interested in transitioning their healthcare knowledge into a medical administrative support role. Candidates with US Healthcare or BPO Healthcare experience are highly encouraged to apply.
Experience with medication prior authorizations, pharmacy-related tasks, insurance processes, referrals, or healthcare documentation is an advantage.
Work Arrangement
This position offers a remote work arrangement for qualified applicants residing outside Cebu.
Applicants residing within Cebu are required to work onsite at our Cebu IT Park office.
- Outside Cebu: Remote work
- Within Cebu: Onsite work
- Work Schedule: Night Shift
- Office Location: 8th Floor, Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Responsibilities
- Provide medical administrative and patient support to US-based healthcare teams.
- Assist with patient-related inquiries and coordination.
- Communicate with patients, caregivers, healthcare providers, and other healthcare professionals.
- Assist with medication-related administrative tasks and documentation.
- Support medication prior authorization (PA) processes when required.
- Coordinate and follow up with healthcare providers, pharmacies, and insurance companies.
- Assist with scheduling, referrals, medical records, and other healthcare administrative tasks.
- Review and maintain accurate patient information and healthcare documentation.
- Document calls, communications, and patient-related activities accurately.
- Maintain patient confidentiality and handle sensitive healthcare information appropriately.
- Perform other healthcare administrative support tasks as assigned.
Requirements
- Home Health Aide (HHA) experience is required
- Experience working with home health patients, caregivers, or healthcare teams
- US Healthcare or BPO Healthcare experience is highly preferred
- Experience with medication prior authorization, pharmacy, insurance, referrals, or healthcare documentation is an advantage