Host - PBR Louisville

Cowboy cool meets urban chic…the toughest sport on dirt transformed into Louisville’s most stunning club all decked out with beautiful décor, cold beer, hard drinks, and a little bull ridin', it's every urban cowboy and cowgirl’s nighttime oasis.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.

• Maintaining an accurate wait when necessary.

• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.

• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.

• Communicate effectively with all guests.

• Communicate problems to management immediately.

• Coordinate seating arrangements to provide fast and courteous service to guests.

• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.

• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.

• Must speak fluent English, other languages preferred.

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.

• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.

• Must be able to read, review and understand seating charts.

• Basic mathematical skills are used frequently.

• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.

• Carrying or lifting items weighing up to 50 pounds.

• Handling objects (including food and utensils), products, speaking over and operating phones.

• Standing, bending, stooping, and kneeling.

• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.