Full description

The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests’ return.

DUTIES & RESPONSIBILITIES:

Greet guests in a warm and friendly manner as they arrive at the restaurant.

Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.

Provide accurate wait times and monitor waiting list.

Manage reservations using OpenTable.

Answer incoming calls and respond to guest inquiries courteously.

Receive, process, and manage takeout and delivery orders.

Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.

Process payments for takeout orders, including cash, credit/debit, and digital payment methods.

Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.

Perform other duties and tasks as assigned.