Hotel Guest Experience & Bartender - Moxy Hotel Springfield

JOIN OUR TEAM!We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community

involvement, & philanthropic outreach efforts.

• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Hotel Guest Experience BartenderLocation: Moxy Hotel by Marriott, Springfield, MO“Love Hospitality? There's More Than One Way to Shine!”

At OHM, we believe great hospitality happens when great people work together. Our Food & Beverage team embraces cross-training and teamwork across Culinary, Front of House, and Banquet operations. You'll have opportunities to learn new skills, explore different areas of the business, support fellow team members, and contribute to exceptional guest experiences. Whether your passion is creating great food, serving guests, or bringing special events to life, there's room to learn and grow with us!

Essential Responsibilities:

• Guest Interaction:

• Welcome guests and verify their age before serving alcohol.
• Take and process guest food and drink orders, suggesting menu items and answering questions.
• Initiate and maintain appropriate conversations with guests, anticipating their needs.
• Serve guests responsibly, adhering to company, local, state, and federal regulations.
• Ensure that food and drink items meet or exceed guest satisfaction.

• Bar Preparation and Maintenance:

• Set up the bar for daily operation, including cutting fruit for garnishes and stocking supplies.
• Prepare and serve alcoholic and non-alcoholic beverages according to company recipes.
• Assemble bar dishwasher and/or compartment sinks; wash and sterilize glassware.
• Clean and maintain bar equipment and bar area, including shelves, coolers, bins, mirrors, and floors.
• Maintain inventory of utensils, beer, wine, liquor, glassware, juices, waters, coffees, mixes, and roll-ups.

• Operational Duties:

• Enter food and drink orders into the POS system; prepare, present, and receive payment for guest checks.
• Answer the telephone for call-in orders and other inquiries as needed.
• Maintain bank balance and submit POS verified cash drops.
• Follow company policies and procedures, and serve alcoholic beverages while obtaining and maintaining a liquor card if required by state law.

• Communication and Culture:

• Verbally communicate with managers, co-workers, guests, and the public in a friendly and positive manner.
• Embrace and contribute to the O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Perform other duties and responsibilities as required or requested.

Skills & Abilities:

• Proficient with Microsoft Office Suite (Word, Excel).
• Strong leadership, management, organizational, and communication skills.
• Ability to resolve problems efficiently and deliver results.
• Excellent verbal and written communication skills.
• Ability to work well with and motivate a variety of personality types, maintaining tact and diplomacy.
• Ability to multitask and prioritize effectively.

Education & Experience:

• Must be at least 21 years old.
• Prior bartending experience preferred.
• Certification to serve alcohol as required by state and local laws.

Hours:

• Scheduling may vary and include nights, weekends, and holidays due to the nature of the business.

Physical Requirements:

• Light Work: Exerting up to 40 pounds occasionally, up to 20 pounds frequently, and negligible force constantly. Requires significant walking or standing.
• May be required to lift in excess of 40 pounds on occasion.

Physical Activity:

• Includes climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching, typing, grasping, feeling, talking, hearing, and repetitive motion.

Environmental Conditions:

• Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time indoors.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications