Hotel Operations Manager (m/f/d) - New Opening

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Dora.

Our Ruby Dora, with her 181 rooms, is set in the legendary Corvin Palace on one of Budapest’s grand boulevards, right between Keleti station and the historic old town. From the glamour of the roaring 1920s to today’s buzzing café and bar culture, Budapest has always known how to keep the good times rolling. Inspired by the building’s history and by Hungarian sculptor Szigfrid Pongrácz’s four sculptures of Pandora crowning the palace, a symbol that even after turbulent times hope always finds its way back into the world, we created a space that reflects the city’s enduring spirit and love for lively gatherings. With the Danube, the historic centre and countless cafés just a short stroll away, Ruby Dora places you right where Budapest comes alive.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

**Join us and make it your own story
Trust us, you won't get bored, as you: **

• lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model

• ensure effective duty and holiday schedules as well as smooth work processes, like to think ‘out of the box’ and critically questioning existing processes

• take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means

• live the Ruby Spirit and take care of the execution of our internal styles and quality standards

• support your Hotel Manager in recruiting the best talents and thus build a strong team

• handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE)

• ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations

• ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions

We've been waiting for you, since you have/are:

• completed professional training in the hotel industry and/or hold a degree in hospitality or business administration

• experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy

• good knowledge of POS, PMS, and business management.

• a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player

• a warm and welcoming personality and your communication skills allow you to shine in every interaction

• a knack for charming guests, with a hands-on mentality to match

• fluent in Hungarian and English

What's in for you? That's how we groove:Ruby, Ruby, Ruby

• your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?

• better together – at work, during team events or just because it’s Monday 😉

'Cause I'm having a good time

• sip, snack, repeat - with your Ruby F&B-Credit

• no more excuses – we support your sports program

• LEGEN...wait for it...DARY staff rates - for you and your travel buddy

Money, Money, Money

• no matter how you get to work – a mobility allowance comes on top

• take it to the next level – secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement

Ain't no mountain high enough

• level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does

• innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Where have you been so long?

Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players.

Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that...
...you can love whoever you want to
...you should decide for yourself whether and with which pronouns you would like to be addressed
...you can be proud of your heritage and culture
...you don't have to justify your religion or world view
...you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms
Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, listen to our Ruby Stories here:

www.ruby-hotels.com/stories

Get to know our People & Culture Team

Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220.

Your Ruby Recruitment Team