Hourly Manager

The Hourly Manager is a hands-on leadership role responsible for helping lead daily restaurant operations, supporting team members, and creating a great guest experience. Hourly Managers lead shifts, coach and train employees, maintain company standards, and jump in wherever needed to keep operations running smoothly. This position is a great opportunity for experienced restaurant team members who are ready to grow their leadership skills and take the next step toward restaurant management.

Ready to take the next step in hospitality leadership? As an Hourly Manager, you’ll help keep shifts running smoothly, support your team, and make sure every guest has a great experience.

This is a hands-on leadership role—you’ll be right alongside the team, helping wherever needed while setting the standard for great service, teamwork, and execution. Whether you’re supporting the floor, kitchen, or bar, your energy, communication, and ability to lead by example make all the difference.

For team members looking to grow with FHG, this role is also a great opportunity to build your leadership skills and prepare for future management opportunities.

💪 What You’ll Be Rockin’ Every Day

Team Leadership & Development

• Lead shifts and help keep the team focused, motivated, and working together
• Help train new team members on our standards, expectations, and procedures
• Coach team members in real time and provide helpful, respectful feedback
• Lead by example and step in wherever the team needs support
• Help create a positive, inclusive, and high-energy work environment
• Communicate team concerns, performance issues, and wins to management

Guest Experience

• Help create memorable guest experiences through great service and hospitality
• Check in with guests and quickly address questions or concerns
• Support the team during busy periods to keep service moving smoothly
• Maintain clean, welcoming, and organized guest areas
• Know the menu and help guests with recommendations when needed

Safety & Compliance

• Follow and reinforce food safety, sanitation, and responsible alcohol service standards
• Help ensure team members are following company policies and procedures
• Maintain a clean and safe work environment throughout the shift
• Identify and report equipment, maintenance, or safety concerns to management

Shift Operations

• Help open and/or close the restaurant according to established procedures
• Support smooth communication between the front and back of house
• Help coordinate food orders, timing, and presentation so everything comes out right—everyone helps in the kitchen when needed, regardless of their primary department
• Monitor the flow of the shift and adjust team assignments as needed
• Assist with inventory counts, stocking, and receiving deliveries as assigned
• Help reduce waste and protect company products, equipment, and resources
• Complete assigned shift paperwork, checklists, and other operational responsibilities

📝 Requirements (A.K.A. The Basics)

• Previous restaurant or hospitality experience preferred
• Previous leadership or shift-lead experience is a plus
• Ability to lead by example in a fast-paced environment
• Strong communication, teamwork, and problem-solving skills
• Availability to work a flexible schedule, including nights, weekends, and holidays
• Certified in responsible alcohol service and hold any required state-specific licenses, if applicable
• ServSafe certification preferred or willingness to obtain required certification
• Ability to perform the physical requirements of restaurant operations, including standing for extended periods and assisting throughout the restaurant
• Willingness to learn, grow, and take on additional leadership responsibilities

💡 What’s in It for You?

• Hourly pay based on experience
• Medical, dental, and vision insurance available
• A fun, fast-paced, people-first work environment
• Hands-on leadership experience
• Opportunities to develop your skills and grow into additional management roles within FHG

If you’ve got the hustle, the heart, and a passion for hospitality, we’d love to see what you bring to the table. Bring the energy, lead by example, and help us create an experience our guests—and our teams—want to come back to. Apply today!