Housekeeper

Position: Housekeeper

Reports to: Housekeeping Manager

FLSA designation: Non-Exempt

The purpose of the housekeeping position is to maintain the cleanliness standards in all lodge guestrooms. Change linens and other products, make beds, vacuum, dust, disinfect bathrooms and perform other cleaning functions in rooms.

Primary Responsibilities (Including but not limited to)

• Remove all used bed linens (sheets, blankets and bedspreads) and place on housekeeping cart for removal by houseman. Clean checkout rooms first then stay over rooms, unless otherwise directed by management.
• Clean bathrooms to include; cleaning of toilets, sinks, counter tops, floors and walls with disinfectant on a daily basis.
• Clean room glasses and ice buckets with each checkout.
• Inspect in-room directory and replace stationary and brochures as needed.
• Replace amenities and paper products as needed, i.e., toilet and facial tissue, soaps, shampoo, hand and body lotion, mouthwash.
• Dust all wood surfaces, clean glass mirrors in bathroom and in the guest room.
• Inspect and clean inside all furniture (Desks, dressers, night stands). Remove any items left by previous guest and turn in to housekeeping management or security. Look under beds for cleanliness and missing items.
• Clean all balconies, wipe off chairs, tables and balcony railing, sweep balcony floor and empty ashtray as required, remove all cobwebs.
• Report all maintenance concerns such as; lights, plumbing or electrical problems.
• Maintain all equipment and keep in clean and good working condition.
• Perform special general cleaning assignments at the direction of the supervisor.
• Stock, supply and maintain cleanliness of the housekeeping cart.
• Assist houseman with maintaining the cleanliness of the housekeeping storage areas.
• Assist other housekeepers or laundry staff when daily assignments are complete.
• Any other duties as assigned or requested by club management from time to time.

Qualifications and Characteristics Required

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodations.

• Any combination of education or experience equivalent to the graduation of high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities to perform to the position standards. High school diploma preferred.
• No prior experience required. Prior hospitality or housekeeping experience preferred.
• Ability to read and speak the English language sufficient to understand direction and to meet guest needs.
• Ability to pay attention to detail and identify problems.
• Basic knowledge of cleanliness procedures.

Physical/Mental Requirements

• Must be able to lift/push/pull up to 40 lbs.
• Must be able to endure long periods of standing, sitting and walking.
• Able to bend, reach, push, pull, kneel, and stretch for the duration of the required shift.