Housekeeping Guest Request Runner - Hilton Waikoloa Village

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Guest Request Runner, you’re not just delivering housekeeping items to guests – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Hilton Waikoloa Village is seeking a Housekeeper to join its team at a 62‑acre oceanfront resort on Hawaii’s scenic Kohala Coast, offering an immersive island experience. The property combines cultural elements, relaxing amenities, and unique opportunities like marine wildlife encounters. Team Members benefit from a supportive, award-winning work culture, alongside perks such as health benefits, career growth, travel discounts, free meals, and onsite parking.

• Classification: Full Time
• Shifts: shift varies from 5:00 am to 2:00 am, weekends and holidays are required

Here's what you'll do during a typical day:

• Deliver items with care: Promptly fulfill guest requests for items such as toiletries, pillows, towels, rollaways, and cribs
• Provide professional shoe care: Retrieve, clean, shine, and return guest shoes with precision and attention to detail
• Organize supplies: Maintain tidy, well-stocked housekeeping storerooms, closets, and offices to support daily operations
• Handle guest amenities: Set up and store rollaways, cribs, and other amenities to ensure readiness and cleanliness for future use

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.