Housekeeping Supervisor/Senior Housekeeping Supervisor

Basic Responsibilities

• To provide a courteous and professional service at all times.

• To ensure the cleanliness of public areas, guestrooms, and ensure maximum guest satisfaction, adhering to the standard required by our hotel.

• To assign Room Attendants their duties, supervise and inspect guest rooms and surround service areas for conformance and ensure compliant.

• To pay attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel.

• To maintain good working relationships with your own colleagues, and all other departments.

• To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.

• Maintain proper record of activities/events such as Lost and Found, Inventory, rooming lists, any housekeeping records.

• Attend to guest request and complaints and provide guest with feedback, when necessary.

Job Requirements

• Minimum GCE ‘N’ level or higher with 1-2 years relevant work experience.

• Able to motivate staff, lead and guide a team

• Competent in MS Office applications.

• Able to multi-task and detail oriented

• Good interpersonal and communications skills

• Able to work shift, weekends and public holidays

We regret to inform that only shortlisted candidates would be notified.