HR Business Partner

📍 Contract: Permanent, Hybrid⌚ Hours: 35 per week, Monday–Friday💰 Salary: £42,213.23- UK , £46,434.55 - London
At MSI Reproductive Choices UK, our contact centres play a vital role in supporting people to access high‑quality, compassionate reproductive healthcare. Everything we do is grounded in our commitment to choice, dignity and delivering a positive experience for every client who contacts us.
We are currently recruiting one full‑time HR Business Partner to support our Contact Centre colleagues. The role is open to candidates based in Bristol or Rotherham, with the location confirmed based on where the strongest candidate is based. Regular travel between sites will be required to support collaboration and consistent ways of working.
What You’ll Be Doing 💼
In this influential role, you’ll partner closely with senior leaders and stakeholder across your designated region, providing expert HR guidance and enabling them to deliver on our organisational goals. You will:

Deliver strategic HR initiatives aligned with MSI UK’s mission and values
Lead on employee relations, ensuring a high‑quality, values-led and legally compliant approach
Shape people policies and programmes that build culture, capability and engagement
Drive HR service excellence, contributing to a collaborative, high‑performing HR team

You’ll be a visible, proactive partner—supporting managers, coaching colleagues, and helping create the conditions for success.

About You 🤝

You’re an experienced, people-centred HR professional—ideally CIPD Level 7 qualified—with a passion for making a positive impact. You’ll bring:
✔️ Significant HR and employment law knowledge✔️ Advanced experience leading complex employee relations matters✔️ Excellent communication skills and confidence using HR systems✔️ A high level of discretion, integrity, and self‑motivation✔️ The ability to work autonomously while building strong relationships

Why You’ll Love Working With Us 🎁

We’re committed to supporting, developing and recognising our people. When you join MSI UK, you’ll benefit from:
💼 Financial Benefits

Competitive salary
Up to 5% employer pension contribution
Fast expense reimbursement (within 10 days)

🌴 Work–Life Balance

25 days annual leave + an extra day for your birthday
Buy and sell annual leave scheme
Family‑friendly policies

🎉 Rewards & Perks

Long‑service recognition
Discounts at 4,000+ retailers through Blue Light Card

🩺 Health & Wellbeing

24/7 GP access
Employee Assistance Programme

📈 Career Development

Paid learning and development opportunities
Accredited apprenticeships
Clear pathways for career progression

Ready to Make an Impact?
If you’re passionate about improving colleague experience and enabling organisational success, we’d love to hear from you.

👉 Apply now and help shape the future of HR at MSI UK. Check out the full job description to learn more https://www.msichoices.org.uk/wp-content/uploads/2026/05/HR-BP-2026.docx