HR & General Affairs Operations Manager – Global Organization (Japan)

Job Responsibilities

Overview

Lead HR and General Affairs operations (excluding labor relations) as a hands-on manager, strengthening organizational capability while overseeing daily operations. Scope may expand based on experience.

Key Responsibilities

• Oversee HR operations including workforce management, transfers, attendance, and social insurance

• Draft and manage work rules and internal regulations; improve working conditions

• Design and operate HR systems covering organization design, compensation, performance management, job grades, benefits, and talent development

• Manage General Affairs functions including office operations, contracts, assets, and crisis management

• Lead and develop the HR & GA team (5–6 members)

• Prepare HR-related KPIs and provide insights and recommendations to executive management

• Oversee administrative assets including company housing, leased vehicles, and IT equipment

Requirements

Qualifications & Requirements

Mandatory

• Bachelor’s degree or higher

• Native-level Japanese (reading, writing, speaking)

• Minimum 5 years of hands-on HR experience

• Proficient in basic PC tools (Excel, Word, PowerPoint, Outlook)

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Solid knowledge of working hours management, payroll, internal regulations, and Japanese labor laws

(Labor Standards Act, Labor Contract Act, Industrial Safety and Health Act)

Preferred

• Working knowledge of English (reading/writing; basic conversation, TOEIC 500–600)

• Certifications such as Social Insurance & Labor Consultant or Health Supervisor

• Practical experience in payroll, social insurance, HR systems, and policy revisions

• Experience in onboarding/training programs or HR roles within staffing or human capital industries

Personal Attributes

• Strong multitasking and organizational skills

• Collaborative and clear communicator

• Proactive, improvement-oriented, and comfortable with change

• High ownership, accountability, and problem-solving mindset

• Internal customer–focused approach

Benefits

Career Path

• Opportunity for advancement to Head of Human Resources, based on performance and organizational needs