HR IT Project Manager

Job Purpose

The HR Systems Project Manager will lead the end-to-end delivery of HR technology implementations, upgrades, and process improvement initiatives across the organisation. This role is responsible for driving the successful delivery of projects across the HR systems landscape – including HRIS, payroll, time & attendance, talent acquisition, learning, and workforce management platforms.

Working across systems including D365 HR, Replicon, Target, iCIMS, MyLX, Workday, and Activ Payroll, the successful candidate will bring proven experience delivering HR technology programmes within a complex, global organisation, with strong stakeholder engagement, governance, and change management capabilities.

About Product & Technology

Product & Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Product & Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS.

With a global reach, Product & Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations.

Job Overview

Key Responsibilities

• Lead the full lifecycle delivery of HR system projects, from initiation through to go-live, stabilization, and benefits realization.

• Define project scope, milestones, budget, success criteria, and governance structures in alignment with HR and Technology leadership.

• Ensure effective integration between HR systems and adjacent platforms including finance, payroll, and reporting tools.

• Drive cross-functional alignment across HR, Technology, Finance, Shared Services, and regional operations.

• Oversee system configuration, data cleansing, migration, and validation activities in collaboration with functional and technical teams.

• Manage requirements gathering and ensure high-quality functional and technical specifications that accurately reflect HR process and compliance needs.

• Coordinate user acceptance testing (UAT), parallel run activities, and cutover planning to ensure a smooth transition to new systems.

• Monitor project risks, issues, and dependencies, ensuring effective mitigation strategies are in place and communicated to relevant stakeholders.

• Maintain comprehensive project documentation including RAID logs, project plans, status reports, and decision records.

• Manage relationships with external system vendors and implementation partners – including iCIMS, Workday, Replicon, and Activ Payroll – to ensure deliverables meet contractual timelines and quality standards.

• Act as the primary point of contact for senior HR and Technology leadership, providing clear and concise executive-level reporting on progress, risks, and decisions required.

• Develop and oversee the change management, training, and communication plan for all impacted HR teams and end users.

• Support adoption of new systems and processes, ensuring controls, governance structures, and standard operating procedures are embedded post-go-live.

• Maintain awareness of HR technology trends and vendor roadmaps to inform future investment decisions and continuous improvement opportunities.

Skills & Experience

• 6+ years’ experience delivering complex technology or HR transformation projects.

• Proven experience leading HR system implementations or upgrades, with working knowledge of platforms such as D365 HR, Replicon, Target, iCIMS, MyLX, Workday, Activ Payroll or ADP. Experience with other platforms is considered a bonus.

• Strong understanding of core HR processes including recruitment, onboarding, learning & development, time & attendance, payroll, and workforce management.

• Demonstrated competency in managing multiple concurrent workstreams and third-party delivery teams.

• Experience of working with globally distributed HR operations teams and remote service delivery models

• Exceptional stakeholder management skills at all levels, including C-suite and senior HR leadership.

• Strong vendor management experience with SaaS or enterprise HR technology providers.

• Expertise in project governance, RAID management, budgeting, and executive reporting.

• Excellent problem-solving, facilitation, and communication skills.

• Understanding of data privacy and compliance requirements relevant to HR systems (e.g. GDPR).

• Project management certification desirable (e.g. PMP, PRINCE2, or equivalent).

Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.