HSE & SOFT SERVICES OFFICER/SUPERVISOR

**HSE & Soft Services Officer/SupervisorThis
role is two jobs in one — and we need someone who can handle both with equal
authority.**

You will be the
on-site guardian of health, safety, and environmental compliance at one of major
client sites, while simultaneously taking direct operational ownership of all
soft services — cleaning and janitorial operations, landscaping and
gardening, and pest control. You will set the standard for how this facility
looks, feels, and is kept safe — every single day.

1. About the Role

The HSE & Soft Services Supervisor Officer is a uniquely dual-mandate
role. On one hand, you are the facility's HSE authority — responsible for
compliance, risk management, incident prevention, and staff safety across the
entire IFS site team. On the other, you are the direct operational supervisor
of the soft services function — cleaning, janitorial operations, landscaping
and gardening, and pest control — with line management responsibility for all
staff in those teams.

This role is for someone who is rigorous enough to enforce safety
standards without compromise, and hands-on enough to walk the facility, inspect
the cleaning trolleys, assess the garden beds, and ensure a pest free
environment.

**2. Health, Safety &
Environment ResponsibilitiesCompliance
& Risk Management• **Develop,
implement, and maintain the site's Health, Safety & Environment Management
System in compliance with Nigerian HSE legislation, IFS company standards, and
client requirements

• Conduct
and review risk assessments for all activities carried out by IFS staff and
subcontractors on-site — including working at height, chemical handling,
electrical isolation, confined space entry, and manual handling — and ensure
control measures are in place and being followed

• Issue,
manage, and close all Permits to Work (PTW) on-site — hot work, electrical
isolation, confined space, working at height, and any other high-risk
activities requiring formal authorisation

• Conduct
daily, weekly, and monthly HSE inspections across all areas of the facility;
produce written inspection reports with identified hazards, corrective actions,
and deadlines for resolution

• Investigate
all accidents, incidents, near misses, and dangerous occurrences; produce
written investigation reports with root cause analysis and preventive
recommendations within 24 hours of any incident

• Maintain
the site HSE register — including all risk assessments, method statements,
COSHH assessments, emergency procedures, drill records, training records, and
incident logs — audit-ready at all times

• Manage
and coordinate emergency response procedures — fire evacuation drills, first
aid response, and emergency assembly point management; ensure all staff know
their roles and that drills are conducted and recorded at the required
frequency

• Maintain
compliance with all statutory and regulatory obligations applicable to the
facility — covering environmental management, asset operations, public health, and
workplace safety — and ensure all required licences, permits, and
certifications remain current.

**Environmental
Management• **Oversee
the facility's waste management programme — segregation, storage, collection,
and disposal of general, clinical, chemical, and recyclable waste streams in
compliance with LASEPA and NESREA regulations

• Monitor
and record generator emissions, noise levels, and water discharge quality;
maintain environmental compliance logs and support the preparation of the
annual Environmental Audit Report (EAR)

• Champion
environmental best practice across the facility — water conservation, energy
awareness, chemical minimisation, and responsible grounds management

**Training
& Safety Culture• **Deliver
and coordinate HSE inductions for all new IFS staff and subcontractors before
they commence work on-site — no exceptions

• Conduct
regular toolbox talks across all departments — cleaning teams, gardening teams,
engineering, and security — covering relevant safety topics, seasonal hazards,
and lessons learned from incidents

• Monitor
PPE compliance across all IFS staff on-site; maintain the PPE register, conduct
regular inspections of PPE condition, and replace worn or damaged equipment
promptly

• Build
a safety culture where every team member feels personally responsible for their
own safety and the safety of those around them — report near misses, raise
concerns, and never walk past a hazard

**3. Soft Services
Supervision — Direct Operational ResponsibilityCleaning
& Janitorial Operations• **Directly
supervise the full cleaning and janitorial team — floor care operatives,
restroom technicians, height access operatives, and carpet and fabric cleaning
specialists — across all shifts including day, evening, and event cleaning
operations

• Plan
and manage daily, weekly, periodic, and event cleaning schedules across all
facility zones — performance halls, foyers, exhibition spaces, offices,
restrooms, car parks, and external areas — ensuring standards are maintained
consistently and inspection-ready at all times

• Conduct
daily cleaning audits using a structured inspection checklist; score each area,
identify deficiencies, assign corrective actions, and verify completion before
sign-off

• Manage
cleaning chemicals and consumables — COSHH compliance, correct dilution rates,
safe storage and labelling, and stock management to ensure no operational
shortfalls

• Oversee
the operation, cleaning, and basic maintenance of all cleaning equipment —
ride-on scrubbers, walk-behind scrubbers, vacuums, steam extractors, pressure
washers, and height access equipment — ensuring equipment is stored correctly,
serviced on schedule, and faults are reported promptly

• Manage
client hygiene supply levels — toilet rolls, hand soap, hand sanitiser, and
sanitary products — monitoring actual consumption against estimates and raising
replenishment orders in advance

**Landscaping
& Gardening• **Directly
supervise the landscaping and gardening team — plan and manage the weekly and
seasonal grounds maintenance programme covering all lawn areas, planting beds,
hedges, trees, water features, and hard landscaped zones across the National
Theatre grounds

• Ensure
grounds presentation consistently meets the standards expected of a national
landmark — well-manicured lawns, healthy planting, clean pathways, and no
accumulation of leaf litter or debris at any time

• Manage
the application of fertilisers, herbicides, and pesticides in the grounds — in
compliance with COSHH requirements and environmental regulations, with records
maintained for all applications

• Oversee
the operation, maintenance, and safe storage of all grounds equipment — ride-on
mowers, push mowers, brush cutters, leaf blowers, hedge trimmers, and chainsaws
— ensuring all operators are trained and competent before use

**Pest
Control• **Manage
the facility's pest control programme — coordinate with the appointed licensed
pest control contractor for scheduled treatments across all areas including
kitchens, stores, plant rooms, roof spaces, drainage, and external grounds

• Conduct
regular pest monitoring inspections — checking bait stations, trap records, and
sign-of-pest surveys — and escalate any evidence of active infestation for
immediate contractor response

• Maintain
the pest control log — including all treatment records, bait station maps,
contractor visit reports, and pest monitoring results — and produce a monthly
pest control summary for management review

• Ensure
all pest control chemicals used on-site are approved, correctly stored, and
handled only by licensed operatives; enforce safe re-entry intervals after
treatment in all occupied areas

**4. Team Leadership &
Reporting• **Provide
direct line management to all soft services staff — cleaning operatives,
gardening team, and pest control coordinator — including shift planning,
attendance management, performance reviews, disciplinary matters, and
motivation

• Prepare
and present the weekly soft services and HSE performance report — covering
cleaning audit scores, grounds condition, pest control status, PPM completion,
incidents and near misses, and forthcoming planned works

• Interface
professionally with the client's facilities management team — respond to soft
services complaints or requests promptly, investigate root causes, and
implement lasting corrective measures

• Participate
in client management meetings, contributing HSE and soft services performance
data and presenting remediation plans for any identified service gaps

• Support
the Site Manager in planning and executing soft services operations for major
events — including pre-event deep cleans, event-day reactive cleaning
deployment, and post-event restoration to full operational standard

**6. How to ApplyImportant
— Please include a cover note with your application.**

Your cover note must
address three specific points: (1) your HSE qualification and current
professional membership body; (2) the largest soft services team you have
directly supervised — state what it comprised (cleaning, gardening, pest
control) and how many staff; (3) one specific HSE improvement you implemented
that made a measurable, demonstrable difference to safety performance.

Requirements

**5. Qualifications,
Experience & Person ProfileEssential
Requirements• **Minimum
HND or B.Sc in Environmental Health, Occupational Health & Safety,
Environmental Science, or a related discipline

• Recognised
HSE qualification — NEBOSH General Certificate (or equivalent) is strongly
preferred; ISPON membership or IOSH Managing Safely certification is acceptable
at minimum

• Minimum
5 years of relevant HSE experience, with at least 3 years in a facilities
management, hospitality, or large commercial building environment

• Demonstrable
experience directly supervising cleaning, grounds, or soft services teams —
this is not a purely administrative or desk-based HSE role; operational
supervisory experience is non-negotiable

• Working
knowledge of COSHH regulations, chemical safety data sheets, and safe chemical
handling procedures relevant to cleaning and grounds operations

• Experience
managing and coordinating pest control programmes in a large commercial or
institutional facility

• Competent
in the preparation, review, and enforcement of risk assessments, method
statements, and Permits to Work

• Proficient
in Microsoft Office — able to produce professional inspection reports,
schedules, and management summaries independently

**The
Person We Need• **You
walk the facility with sharp eyes — you notice the spill before a visitor slips
on it, the weed before it becomes an eyesore, and the pest sign before it
becomes an infestation

• You
lead by being present — your team knows your standards because they see you
inspect, correct, and recognise good work every day, not once a week

• You
are firm on safety and standards without being inflexible — you know how to get
compliance through training, respect, and clear expectations, not fear

• You
can write a professional incident report and present cleaning audit scores to a
client in the same morning — and do both well

Benefits

Competitive and Attractive