Human Resources opportunity

In either the HR Administrator or HR Officer role, you'll support the delivery of key HR activities across the employee lifecycle, including recruitment, onboarding, payroll administration, employee support, and learning and development.

The role level will be based on the skills and experience of the successful candidate.

Human Resources Administrator

• Respond to routine HR queries and support employees and managers by providing helpful, timely and accurate information, escalating more complex matters where appropriate
• Support the administration of HR policies, procedures and processes, helping to ensure documentation is maintained and applied consistently
• Provide recruitment administration support, including arranging interviews, liaising with candidates and managers, issuing correspondence and helping to ensure applicants receive timely and professional responses
• Coordinate the administration of the new joiner process, including pre-employment screening, internal notifications, onboarding documentation and ensuring relevant records are completed accurately
• Arrange inductions for new joiners and work experience placements for the HR Officer to deliver
• Support the administration of training and qualification queries, escalating more complex matters where appropriate
• Create, maintain and update payroll records on TTPAPA accurately and in a timely manner prior to the monthly cut-off date
• Develop a working knowledge of the benefits offered and respond to routine employee benefit queries, escalating as required
• Maintain accurate employee records and HR system data, processing updates and changes in line with internal requirements

Human Resources Officer

• Manage the recruitment and selection process, liaising with managers in respect to shortlisting, coordinating and attending interviews, and liaising with applicants ensuring they receive timely and professional responses
• Ensure HR practices are applied consistently and in line with employment legislation and company policy
• Create, maintain and update payroll records on TTPAPA accurately and in a timely manner prior to monthly cut-off date, as well as responding to employee payroll-related queries, providing clear and accurate guidance
• Provide administrative and operational support on employee relations matters, including disciplinary, grievance, absence management, performance and flexible working cases, ensuring accurate documentation and records are maintained
• Obtain a comprehensive understanding of HR systems and the ability to input, manipulate, process and update data when required, and work to enhance systems where appropriate
• Be the first point of contact for training and qualification queries
• Obtain a good working knowledge of the benefits offered and respond to employee benefit queries including those relating to eligibility, enrolment processes and benefit provision.

For the full list of responsibilities for either role, please read through the job descriptions.Human Resources Administrator

• Previous HR administration, office administration or customer service experience would be advantageous, ideally within a professional services environment
• Working towards, or willingness to work towards, CIPD Level 3 or an equivalent qualification
• Basic awareness of employment legislation and the importance of confidentiality, data protection, and compliance within HR administration.

Human Resources Officer

• At least two years' experience within a generalist HR or Learning and Development role
• CIPD Level 3 or equivalent qualification is desirable
• An awareness of employment legislation across the Channel Islands and Isle of Man.

Both role levels require:

• Ability to grasp internal processes and systems quickly
• Clear and effective communication skills
• Positive, can-do attitude
• Ability to work to tight deadlines to ensure the effective delivery of service
• A flexible approach to work
• Ability to engage with different skill sets
• Strong time management and organisational skills
• Excellent attention to detail and proven accuracy skills
• Good problem-solving skills with the ability to use own initiative
• Maintain strict confidentiality at all times.

• Competitive benefits package including contributory pension scheme
• Medical care for yourself, partner, and dependant children
• Parking
• Learning and development opportunities
• Active sports and social
• Modern, out of town office with sit-stand desks.