HVAC LEAD SERVICE TECHNICIAN

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Opportunity for advancement

• Profit sharing

• Training & development

• Vision insurance

• Bonus based on performance

• Company car

• Competitive salary

• Paid time off

**Family-Owned • High-End Residential • Specialty Systems Expert
Swann Mechanical is a family-owned and family-operated residential HVAC company known for top-tier workmanship, professionalism, and the ability to service specialty and advanced systems most contractors won’t touch. We are searching for an experienced Lead HVAC Service Technician** with strong diagnostic ability, excellent communication skills, and the drive to represent our family business at a high level.

** POSITION OVERVIEW
**The Lead Service Technician is responsible for diagnosing, repairing, and maintaining a wide spectrum of HVAC equipment including specialty systems, communicating platforms, geothermal applications, and high-rise mechanical setups. This role requires a technician with exceptional problem-solving ability and experience across multiple disciplines within HVAC technology.

The ideal candidate is motivated, professional, customer-focused, and capable of leading complex service tasks independently.

PRIMARY RESPONSIBILITIES

• Diagnose and repair a wide range of residential HVAC systems

• Lead specialty service calls with confidence and minimal oversight

• Communicate effectively with homeowners and office staff

• Document findings, recommendations, and repair actions clearly

• Provide professional system evaluations and upgrade suggestions

• Uphold Swann Mechanical’s family values and customer-first culture

• Maintain company-provided tools, truck, and equipment

**WHO THRIVES HERE
**This role is ideal for technicians who:
Want independence, respect, and professional responsibility

• Enjoy solving challenging technical issues

• Like servicing unique and specialty systems

• Take pride in delivering clean, high-quality work

• Want to grow long-term with a family-owned company

• Appreciate fairness, work ethic, and a positive culture

**REQUIRED TECHNICAL EXPERIENCE
The ideal applicant must have strong, demonstrated experience** with the following:
**1. Residential HVAC Systems

• Gas furnaces (single-stage, two-stage, variable-speed)

• Heat pumps (standard, dual-fuel, communicating)

• Air handlers, PSC and ECM blower motors, variable-speed systems

• Airflow diagnosis, static pressure testing, duct performance evaluation

**2. Advanced / Communicating Systems

• Trane ComfortLink II/ Trane Link

• Lennox S30/S40 platforms

• Daikin communicating systems

• Bosch inverter systems

• Ability to interpret data buses, error codes, and control logic

• Comfort advisor communication between indoor/outdoor components

**3. Geothermal Systems

• Water-to-air and water-to-water units

• Grundfos / Taco pump modules

• Desuperheater diagnostics

• Loop field understanding (open loop & closed loop)

• Flow center troubleshooting

**4. Water-Source Heat Pumps (High-Rise Work)

• Vertical stack WSHP units

• High-rise building control systems

• Water loop temperature, flow, and pressure troubleshooting

• Freeze protection setups and safeties

**5. Wine Cellar Cooling Systems

• Wine Guardian, WhisperKOOL, CellarPro, Breezaire

• Ducted, ductless, and through-the-wall configurations

• Humidity control diagnosis

• TXV/EEV metering troubleshooting

• Condensate and airflow management for enclosed cellar environments

**6. High-Velocity/Small-Duct Systems

• Unico & SpacePak

• ECM blowers, control boards, and heat kits

• Proper airflow balancing for small-diameter supply networks

**7. Electrical & Controls Proficiency

• Low-voltage and high-voltage troubleshooting

• Control boards, relays, sequencers, contactors

• Heat strip and emergency heat testing

• Wiring diagrams and control schematics

• Safety controls and limit switches

**8. Refrigeration Diagnostics

• Advanced refrigerant diagnostics for R410A, R32, and R22

• TXV/EEV operation and superheat/subcool calculations

• Leak detection methods (electronic, nitrogen pressure tests, dye)

• Brazing, nitrogen purging, vacuum pump operation, micron understanding

**9. Customer Communication & Leadership

• Clear professional communication

• Ability to educate homeowners on system performance

• Leadership capability with junior technicians

• High standards of cleanliness, organization, and professionalism

**COMPENSATION & BENEFITS

Swann Mechanical values technicians and invests heavily in long-term career growth.

**• Competitive Pay Based on Experience

• Sales Commission Opportunities:

System replacements, accessory recommendations, IAQ products, wine cellar upgrades, etc.

**• On-Call Bonus Program:

Paid on-call rotation bonus in addition to overtime or billable work.

**• 401(k) Program Available with matching and Profit-Sharing

• PAID Health Insurance Available
• Company Work Truck Provided

(Take-home privileges for Lead Technicians)

**• Ongoing Training & Education

Factory training, advanced controls, geothermal programs, specialty systems.

**• Supportive, Family-Oriented Work Environment