FPT Asia Pacific Pte Ltd
I48 - System Engineer (Windows) (113)
System engineer in Singapore providing escalation-level support and routine administration of Windows Server, Active Directory, and VMware vSphere/ESXi environments. Day-to-day work covers server installs, patching, Exchange 2019/Online, hardware and firmware upkeep, documentation, plus weekend maintenance and a 24/7 on-call rotation.
- Compensation
- Not disclosed
- Location
- Singapore
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Software engineering
- Posted
Skills
Must have
- In-depth knowledge and experience with Windows Servers, particularly Windows Server 2019 and 2022
- Strong working knowledge of Active Directory
- Strong working knowledge of DNS
- Strong working knowledge of DHCP
- Strong working knowledge of File & Print Servers
- Strong working knowledge of Microsoft Cluster
- Strong working knowledge of Server Backup
- Strong working knowledge of AD Federated Services
- Strong working knowledge of Windows PowerShell
- Working experience supporting, maintaining, and administering core VMware technologies
- VMware vSphere 8.x experience or significant exposure including vMotion, HA, DRS, and ESXi deployments
- Experience with VM creation, templates, snapshots, and VM backup
- Experience managing and troubleshooting ESXi and virtual servers
- Experience managing Exchange 2019 and Exchange Online
- Experience with Dell and Lenovo server hardware
- Knowledge of firmware updates and remote management tool configuration for physical servers
- Experience installing and configuring operating systems on physical servers and virtual machines
- Knowledge of RAID configuration on physical servers
- Basic skills in analyzing and troubleshooting hardware issues
- Experience performing enterprise-level project implementation and support
- Excellent customer service and telephone skills in a professional services environment
- Good verbal and written communication skills
- Very strong problem-solving and troubleshooting skills
- Professional Certificate/NiTEC, Diploma, Advanced/Higher Diploma, Bachelor's Degree, or equivalent in Engineering (Computer/Telecommunication)
- At least 2-4 years of working experience in the related field
- Willingness to participate in weekend maintenance activities and an on-call rotation for 24/7 coverage
Full description
Responsibilities
- Provide a point of escalation and support to L1 Engineers/System Engineers.
- Perform routine system administration duties in a Windows Active Directory environment.
- Monitor Windows and VMware servers and troubleshoot problems.
- Install, configure, maintain, and repair server operating systems and server hardware.
- Install and configure OS on physical servers and virtual machines.
- Manage Exchange 2019 and Exchange Online.
- Manage and troubleshoot ESXi and virtual servers.
- Administer and support the VMware platform.
- Monitor ESXi servers and troubleshoot problems.
- Perform VM creation, templates, snapshots, and VM backup.
- Manage and support VMware vSphere environments, including vMotion, HA, DRS, and ESXi deployments.
- Responsible for the operations and upkeep of private and shared virtualized environments.
- Participate in new implementations and work closely with other virtualization engineers to maintain current environments.
- Act as a technical escalation point within Central Operations for virtualization-specific issues.
- Implement and support processes and systems required to deliver highly available virtualization platforms.
- Perform vulnerability assessment remediation and fixing of findings for new and existing servers.
- Participate in regular server patching activities.
- Manage server hardware, including Dell and Lenovo servers.
- Perform firmware updates and configure remote management tools for physical servers.
- Configure RAID on physical servers.
- Analyze and troubleshoot basic hardware issues.
- Provide additional support when necessary for backup and storage functions.
- Produce and maintain appropriate documentation for server deployment, configuration, application deployment, virtualization environments, and related processes.
- Create documentation for environments, processes, technical training, and support procedures.
- Provide training and technical leadership to Tier I personnel.
- Drive efficient and effective resolution of customer issues.
- Participate in weekend maintenance activities, as required.
- Participate in an on-call rotation to ensure 24/7 coverage of critical issues and internal systems.