Immediate opening: Shop Facilitator / Customer Service Representative $30,000-$45,000 /yr

Bavarian Motor Repairs LLC | Capitol Heights, Maryland

Shop Facilitator / Customer Service Representative

Salary: $30,000–$45,000 Annually - Paid weekly with direct deposit
Schedule: Monday–Thursday, 7:30 AM–6:00 PM
Position: Full-Time | 4-Day Workweek Currently
Availability: 1 Immediate Opening - position to be filled within 72 hours.

NO AUTOMOTIVE EXPERIENCE REQUIRED — WE WILL TRAIN YOU!

** Must have a valid & clean driver's license.

Are you energetic, dependable, great with people, and someone who brings solutions instead of excuses?

Bavarian Motor Repairs is seeking a motivated individual with a 'YES!' mentality to join our team in a pivotal support role. You will find our shop to be extremely clean, well-lit, high positivity with standards that far surpass most expectations.

You don't need to know anything about cars! This is a structured support position where you'll be taught your daily responsibilities step by step.

Your primary mission is simple: Help our team stay productive while ensuring every customer receives a 5-star experience.

You'll be surrounded by positive, solution-focused teammates. We don't dwell on challenges — we focus on solutions!

Your Daily Responsibilities

• 5-Star Customer Service: Greet clients, answer phones, and provide friendly, professional assistance.
• Vehicle Check-In: Photograph arriving vehicles using an iPad or smartphone and accurately document their condition.
• Vehicle Scanning: Use diagnostic scanning equipment to gather vehicle information. Full training provided.
• Test Drives: Safely operate and test-drive customer vehicles as needed.
• Team Support: Assist service advisors and technicians with daily tasks so they can remain focused and productive.
• Documentation: Upload photos, enter vehicle details, and ensure the team has accurate information upon vehicle arrival.
• Daily Operations: Take initiative, anticipate team and client needs, and help keep the shop running smoothly.

What We're Looking For

• High energy, positive attitude, and a genuine 'YES!' mentality
• Solution-focused approach to everyday challenges
• Strong interpersonal and phone communication skills
• Ability to follow step-by-step procedures and learn new skills
• Dependability, attention to detail, and a strong work ethic
• Comfortable using smartphones, tablets, and computers
• Typing proficiency of at least 40 words per minute
• Valid driver's license and clean driving record
• Reliable transportation
• Availability Monday–Thursday, 7:30 AM–6:00 PM

Experience That's a Big Plus (But Not Required)

• Hospitality, restaurant, hotel, or food service experience
• Customer-facing positions in fast-paced environments
• Ability to drive a manual transmission vehicle
• Interest in automotive technology

Again, NO automotive experience is required! We will teach you the step-by-step processes and daily tasks needed to succeed.

What We Offer

• $30,000–$45,000 annual salary
• 4-day workweek — Fridays off!
• Consistent Monday–Thursday schedule
• Structured, hands-on training
• Opportunity to learn new skills
• Positive, professional, team-oriented environment
• A meaningful support role where your contributions make a difference every day

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Our Culture

At Bavarian Motor Repairs, we believe attitude, accountability, and willingness to learn are more valuable than previous automotive experience.

Our mission is to Improve, Uplift and Serve.

We accomplish that by providing an exceptional customer experience and supporting each other in getting the job done right.

HOW TO APPLY — 3 SIMPLE STEPS

We have ONE position available for immediate hire.Step 1: Submit Your Application

Apply directly through this job posting and attach your resume or a brief summary of your work experience.

Step 2: Tell Us About Yourself

Include a short message answering these three questions:

• Include your phone number and keep the phone nearby, we'll reach out quickly!
• Why do you believe you'd be a great fit for this position?
• Tell us about a time you provided excellent customer service or helped solve a problem.
• Can you reliably work Monday–Thursday, 7:30 AM–6:00 PM, and do you have a valid driver's license with a clean driving record?

Step 3: Watch for Our Response

We'll review applications and contact selected candidates to arrange an initial phone conversation and interview.
We will reach out with a phone call quickly to discuss the position!

Don't have automotive experience? That's perfectly fine!

We are hiring for attitude, dependability, energy, and willingness to learn.Apply today! We look forward to meeting you.

Bavarian Motor Repairs LLC — Improve, Uplift and Serve.