Implementation Consultant

Sapiens is on the lookout for an Implementation Consultant to become a key player in our Bangalore team. If you're a seasoned Implementation Consultant pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location: Bangalore

Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity.

The position will be part of Sapiens Property & Casualty Insurance for North America division, for more information about it, click here: https://sapiens.com/property-and-casualty-commercial-and-personal-lines/

Responsibilities

· Participate in the implementation of enterprise applications for insurance customers
· Understand design specifications and implement them using application and product configuration capabilities
· Configure business rules, calculations, and formulas using an object-oriented rule engine
· Perform detailed Log Analysis for understanding of the issues
· Support configuration and rollout of AI enabled features such as validations, recommendations, or automated decisioning (where applicable)
· Design, execute, and document unit test cases for configured functionality
· Validate AI driven or rules-based outputs against defined business logic
· Collaborate with Business Analysts, Product, AI/Engineering, and QA teams
· Support implementation activities across environments in a cloud hosted / SaaS setup
· Additionally, the role may involve supporting frontend development aligned with UI/UX specifications, with an understanding of web standards, cross-browser compatibility, and general UI principles.

Must Have Skills & Qualifications
Experience & Background

· 2-4 years of experience in implementation of enterprise business applications, preferably in:
o Insurance
o Financial Services
o Retail
o Manufacturing

Technical & Functional Skills
· Strong conceptual, analytical, and mathematical skills
· Strong techno functional orientation with understanding of:
o Enterprise IT landscape
o Object-oriented concepts
o Multitier and SaaS based application architectures
o Database design fundamentals
o Experience with data modelling
o SQL queries and data analysis
o Structured programming language background
o Experience/ Exposure to relational databases, Web development using HTML/DHTML, CSS – Sass & Less, JavaScript
o Familiarity with the concepts of Service Oriented Architecture, Web Services / SOAP, REST, JSON and Meta Model based architectures
o Ability to understand and implement complex business processes, calculations, and decision logic
o Exposure to AI assisted or data driven system behaviour (rule-based AI, decision engines, automation, validations)
o Exposure to source code management tools like GitHub or BitBucket or Azure Repo.
o Experience in integration with API using low code tools.

AI-Related Expectations

· Use LLM/AI tools for requirements analysis, documentation, and process mapping.
· Validate AI-generated outputs for correctness, bias, hallucination, and business rule alignment.
· Use AI for SQL generation, test data creation, scenario expansion, and analytical insights.
· Adhere to responsible AI governance, privacy, and validation disciplines.

SaaS & Cloud Awareness

· Understanding of SaaS delivery models, including:
o Configuration driven releases
o Environment based deployments (Dev / Test / UAT / Prod)
o Multi‑tenant considerations
· Familiarity with cloud concepts such as scalability, configuration over customization, and continuous delivery

Communication & Collaboration

· Good verbal and written communication skills
· Ability to explain technical and AI driven behaviour to functional and business stakeholders
· Comfortable working in Cross functional and distributed teams

Education

· Bachelor’s degree in Engineering (B.E. / B.Tech) or equivalent
· MBA

Personal Attributes

· Quick learner and self-starter
· Strong problem-solving and ownership mindset
· Team player, ready to take on new challenges in evolving SaaS and AI driven environments

Preferred / Good to Have

· Any Insurance Certification (preferred)
· Experience in the insurance domain, especially non‑life insurance
· Exposure to Policy Administration Systems such as:
o IDIT
o Policy400
o Genesys
o E‑Bao Tech
o FirstGen
o Premia
o INGENIUM
o ALIS
o Life‑Asia
· Exposure to:
o AI driven validations, recommendations, or decision support systems
o Low code / no code configuration platforms
o Automation frameworks or rule-based engines in enterprise products

Requirements

The Implementation Consultant will be responsible for independently configuring and implementing simple to medium complexity level customer requirements in enterprise applications for insurance customers. The role requires a strong techno-functional orientation, combining system configuration, analytical problem solving, and collaboration with product, AI, DevOps, SCS teams to ensure successful implementations.
The position involves working with rule engines, configurable platforms, data driven logic, and AI enabled features, supporting modern SaaS delivery models and continuous product evolution.

Benefits

· Work on modern SaaS and AI enabled enterprise insurance platforms
· Exposure to complex business rules and intelligent automation
· Strong learning curve across product, AI, and cloud implementations
· Clear growth path in the techno functional roles

About Sapiens

Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally.
For More information visit us on www.sapiens.com.

Disclaimer: Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident to sharedservices@sapiens.com.

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.