Strategic project management to guide customers through a structured onboarding process
Defining timelines and managing milestones
Coordinating technical setup and overseeing API integration
Ensuring rule configuration, system testing, and user training
Analyzing customer data and performance metrics to improve fraud detection accuracy and reduce false positives
Collaborating with customers and SEON’s Fraud Services team to tailor risk rules, workflows, and detection strategies
Providing consultative guidance with data driven recommendations to enhance decision making and optimize detection strategies
Partnering with customer development teams to provide live platform training, ensure smooth technical integrations, and address implementation challenges proactively
Monitoring post-implementation performance and identifying opportunities for improvement and customer optimization
Maintaining comprehensive project documentation to ensure clarity and accountability
Transitioning customers smoothly to the Account Management team

3+ years of experience in implementation, project management, consulting, or a customer facing technical role, ideally within SaaS, fraud, or data focused industries
Proven ability to act as a strategic project manager, driving projects to completion on time and within scope
Strong analytical skills with experience in interpreting data, identifying trends, and driving actionable outcomes
Robust consultative skills with the ability to communicate technical concepts and insights to both technical and non-technical stakeholders
Exceptional organizational and time management skills with the ability to manage multiple high priority projects

Experience with fraud detection tools or similar solutions, with an understanding of risk scoring, rule based systems, and data integrations
Familiarity with HubSpot/Salesforce, Tableau, or project management tools

Canteen

Strategic project management to guide customers through a structured onboarding process
Defining timelines and managing milestones
Coordinating technical setup and overseeing API integration
Ensuring rule configuration, system testing, and user training
Analyzing customer data and performance metrics to improve fraud detection accuracy and reduce false positives
Collaborating with customers and SEON’s Fraud Services team to tailor risk rules, workflows, and detection strategies
Providing consultative guidance with data driven recommendations to enhance decision making and optimize detection strategies
Partnering with customer development teams to provide live platform training, ensure smooth technical integrations, and address implementation challenges proactively
Monitoring post-implementation performance and identifying opportunities for improvement and customer optimization
Maintaining comprehensive project documentation to ensure clarity and accountability
Transitioning customers smoothly to the Account Management team

3+ years of experience in implementation, project management, consulting, or a customer facing technical role, ideally within SaaS, fraud, or data focused industries
Proven ability to act as a strategic project manager, driving projects to completion on time and within scope
Strong analytical skills with experience in interpreting data, identifying trends, and driving actionable outcomes
Robust consultative skills with the ability to communicate technical concepts and insights to both technical and non-technical stakeholders
Exceptional organizational and time management skills with the ability to manage multiple high priority projects

Experience with fraud detection tools or similar solutions, with an understanding of risk scoring, rule based systems, and data integrations
Familiarity with HubSpot/Salesforce, Tableau, or project management tools

Canteen

Implementation Consultant

Skills