Implementation Manager
- Compensation
- Not disclosed
- Location
- Guadalajara, Jalisco, Mexico
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Customer success
- Posted
Skills
Must have
- 2-4 years in ERP-focused implementation, onboarding, or technical customer success
- Strong working knowledge of at least one major ERP (NetSuite, Sage Intacct, Business Central, or Acumatica preferred)
- Ability to install bundles, configure roles/permissions, map financial fields, and troubleshoot ERP-integrated applications
- Project management mindset: able to juggle multiple implementations, deadlines, and teams at once — leveraging tools and automation to scale personal output
- Consultative instincts — able to guide customers toward smart implementation decisions based on best practices and their business context
- Demonstrated comfort using AI tools, automation platforms, or workflow tooling to reduce manual work and improve execution speed
- Clear communicator in both English and Spanish; confident leading customer calls and training sessions
- Comfortable navigating ambiguity and driving clarity in fast-moving projects
- Attention to detail, works well under pressure, strong ownership mindset, and an instinct to follow through without being asked
- Bonus points: familiarity with payment processing systems, HubSpot or other CRM, project management, or customer onboarding workflows
Full description
Paystand is the world's leading blockchain-enabled B2B payments network, transforming commercial finance into a software-driven, zero-fee, and open ecosystem. Recognized as a CNBC/Statista 2026 World's Top Fintech company, Paystand delivers over a decade of on-chain payments experience to middle and large enterprises.
Paystand's network services more than one million payors that have moved $20+ billion in volume. With its acquisitions of Yaydoo, Teampay and Bitwage, Paystand's full-stack platform includes agentic AI, its USDb stablecoin, and AR/AP solutions on one tightly integrated network. Its non-profit arm, Paystand.org, advances the mission to democratize finance through Bitcoin and blockchain technology.
What We Do
We built the financial system we always thought should exist: zero fees, zero friction, just your money, faster. Blockchain automates receivables and payables, cuts time-to-cash, and turns every transaction into revenue instead of cost.
Why We Do It
The current system takes a cut from the people who build, create, and grow — and calls it the cost of doing business. We don't buy that. Every fee we eliminate compounds into growth. We're here to decentralize finance and hand the power back to the businesses driving the real economy — extended further through Paystand.org's work to democratize finance through Bitcoin and blockchain.
How We Do It
We don't wait for permission or for the industry to catch up — we build the future of finance ourselves, on-chain, in the open. Small moves now, monumental results later.
Join Us
We're not looking for people who want a job in fintech. We're looking for people who want to build what comes after it. Paystand is where you help lead a financial revolution instead of just reading about one. We stand on change. Come stand with us.
Role At A Glance
As an Implementation Manager, you are the driving force behind getting Paystand customers live, fast. You'll manage end-to-end ERP configuration and deployment, working directly with customers to ensure their systems are launched correctly, completely, and on time.
This is an individual contributor (IC) role. You'll report into the Manager of Implementations and work cross-functionally with Solutions, Support, and Customer Success. Your mission: shorten time-to-value, deliver a clean handoff, and ensure smooth, confident go-lives. You are expected to leverage automation and AI-enabled tools to manage a high volume of implementations efficiently, increasing throughput without increasing headcount.
You'll also act as a consultative partner to customers — guiding them through ERP best practices, offering configuration recommendations, and ensuring the solution aligns with their operational goals.