In Person Drive - Helpdesk Support Engineer
IT Help Desk / Service Desk Engineer at Rocket Software in Chennai (100% on-site at DLF IT Park): troubleshooting Windows, hardware, software and network/access issues, and managing tickets, incidents and SLAs in ITSM tools. In-person hiring drive on 24 October for candidates with 3-8 years of experience.
- Compensation
- Not disclosed
- Location
- Chennai
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 3+ years
- Category
- It support
- Posted
Skills
Must have
- 3-8 years of relevant experience in IT Help Desk / Technical Support
- IT Help Desk / Service Desk Support experience
- Windows OS, hardware & software troubleshooting
- Network & Access Management
- ITSM / Ticketing Tools experience
- Incident & SLA Management
- Strong communication & customer support skills
- Strong troubleshooting and problem-solving skills
- Ability to manage tickets and resolve issues in a fast-paced environment
Full description
In-Person Hiring Drive | IT Help Desk Engineer | Rocket Software
24th October | ChennaiWork Location: DLF IT Park, Chennai
Work Mode: 100% Work From Office
Experience: 3-8 Years
Join Rocket Software and be part of a global team delivering exceptional IT support.
Key Skills:
IT Help Desk / Service Desk Support
Windows OS, Hardware & Software Troubleshooting
Network & Access Management
ITSM / Ticketing Tools
Incident & SLA Management
Strong Communication & Customer Support Skills
What we're looking for: 3-8 years of relevant experience in IT Help Desk / Technical Support
Strong troubleshooting and problem-solving skills
Ability to manage tickets and resolve issues in a fast-paced environment
Global exposure | Growth opportunities | Collaborative culture
Interested candidates can apply to attend the in-person discussion on 24th October.
https://forms.cloud.microsoft/r/v6yWjRQnEv