Information Governance Senior Manager

The Information Governance Senior Manager is responsible for leading the day-to-day operations and execution of the Firm's information governance program to ensure the effective management, protection, retention, and disposition of Firm and client information. Reporting to the Records Management Director, this role implements information governance strategies, policies, processes, and controls that support regulatory compliance, mitigate information risks, and improve operational effectiveness. The Senior Manager collaborates with Firm leadership, practice groups, the Office of General Counsel, Information Technology, and other stakeholders to strengthen information governance practices, optimize document management technologies, and promote the consistent application of Firm policies.

Duties and Responsibilities:

• Lead the day-to-day execution of the Firm's information governance program, establishing operational priorities, monitoring effectiveness, resolving complex issues, and escalating significant risks or policy exceptions to the Records Management Director.
• Partner with the Records Management Director to implement information governance strategies, policies, and initiatives that support the effective management, protection, retention, and disposition of Firm and client information.
• Oversee information governance controls and processes, including information classification, access restrictions, ethical and confidentiality screens, retention requirements, and defensible disposition practices, to support compliance with legal, regulatory, contractual, and Firm requirements.
• Coordinate with the Office of General Counsel, Information Technology, and other stakeholders to identify, assess, and remediate information governance risks, including access control failures, system misconfigurations, policy exceptions, and process deficiencies.
• Oversee the administration and operational effectiveness of NetDocuments and related information management applications, including cabinet administration, security configuration, system controls, and the resolution of complex or escalated issues affecting lawyers and Firm personnel.
• Collaborate with Information Technology, practice groups, and Firm administration to identify business requirements, improve information governance processes, and implement technology solutions that strengthen controls, automate workflows, and enhance operational efficiency.
• Coordinate information governance activities related to legal holds and information preservation requirements, working with the Office of General Counsel and other stakeholders to ensure records subject to holds are appropriately identified, preserved, collected, and released in accordance with established procedures.
• Lead the development, implementation, and continuous improvement of information governance procedures, operational standards, and related training programs to promote consistent practices, technology adoption, and compliance across the Firm.