Information Systems Manager

The Information Systems Manager is responsible for the planning, implementation, security, maintenance, and optimization of the organization's information systems, infrastructure, and business applications. This role leads IT operations, manages technology projects, supports cybersecurity initiatives, and ensures systems effectively support business objectives.

Essential Duties and Responsibilities

• Manage day-to-day operations of enterprise information systems, networks, servers, and business applications.

• Oversee system performance, availability, security, and disaster recovery processes.

• Lead implementation, upgrades, and maintenance of ERP, HRIS, financial, and productivity systems.

• Develop and enforce IT policies, procedures, and best practices.

• Manage cybersecurity initiatives, including access controls, vulnerability management, and incident response.

• Partner with business leaders to identify technology solutions that improve operational efficiency.

• Manage IT vendors, consultants, software licensing, and service agreements.

• Develop and monitor IT budgets and technology roadmaps.

• Supervise and develop IT staff, including system administrators, analysts, and support personnel.

• Ensure compliance with applicable security, privacy, and regulatory requirements.

• Analyze system performance metrics and recommend improvements.

• Provide technical leadership for infrastructure and application projects.

Qualifications

Education

• Bachelor's degree in Information Systems, Computer Science, Information Technology, or related field.

• Master's degree preferred.

Experience

• 5-8+ years of progressively responsible IT experience.

• 3+ years of leadership or management experience.

• Experience supporting enterprise business systems, networks, and infrastructure.

Knowledge, Skills, and Abilities

• Strong understanding of network administration, servers, cloud technologies, and cybersecurity.

• Experience with ERP systems, Microsoft 365, Active Directory, and enterprise software platforms.

• Knowledge of project management methodologies and IT service management practices.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent communication and leadership abilities.

• Ability to manage multiple projects and priorities simultaneously.