Infrastructure Engineer / IT Support Engineer
- Compensation
- £32K–£37K / yr
- Location
- Burnley
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Devops
- Posted
Skills
Nice to have
- Microsoft certifications such as AZ-104, MS-102 or MD-102
- Intune, Entra Cloud Sync, Azure Virtual Desktop and advanced Microsoft 365
- SharePoint or OneDrive migration tools and PowerShell scripting
- Unifi, DrayTek or similar equipment, plus public DNS or domain management
- Apple Mac support and AI-assisted troubleshooting
Full description
Infrastructure Engineer / IT Support Engineer
Join an IT team delivering infrastructure and cloud projects with support. It suits someone confident with Windows, Microsoft 365, networks and server migrations who enjoys ownership, problem-solving and client contact.
This role is known as an IT Projects Engineer within the business.
If you’ve also worked in the following roles, we’d also like to hear from you: IT Projects Engineer, IT Project Engineer, IT Systems Engineer, Systems Engineer, Technical Support Engineer, 3rd Line Support Engineer, Network Engineer, Infrastructure Support Engineer, IT Engineer
Benefits include flexible working, healthcare, extra Christmas leave and career development.
SALARY: £32,000 - £37,000 per annum (depending on experience) + Benefits
LOCATION: Burnley, Lancashire
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
An excellent opportunity is available to combine infrastructure projects with complex technical support.
Across client environments, the Infrastructure Engineer / IT Support Engineer will deliver server, cloud, Microsoft 365 and network projects and own complex escalations.
The Infrastructure Engineer / IT Support Engineer will work with technical leaders and clients, sharing knowledge and improving standards.
With modern equipment and development support, the Infrastructure Engineer / IT Support Engineer can contribute across project delivery, service quality and improvement.
DUTIES
Your duties as the Infrastructure Engineer / IT Support Engineer include:
- Infrastructure and Cloud Delivery: Deploy and configure infrastructure, cloud services, Microsoft 365, Azure IaaS and software
- Server Migrations: Deliver server upgrades and migrations, including on-premises to Azure IaaS and files to SharePoint or OneDrive
- Network Implementation: Design, install and configure switching, VLANs, firewalls, VPNs and Wi-Fi
- Project Delivery: Lead or support installations, migrations and client onboarding, documenting lessons learned
- Complex Support: Own escalated server, network, Microsoft 365 and Azure issues through root cause and resolution
- Technical Guidance and Knowledge Sharing: Advise clients, mentor colleagues and contribute to knowledge articles
- Security and Resilience: Apply cybersecurity best practice and implement endpoint management, backup and disaster recovery solutions