Infrastructure Engineer – Technical Lead (Windows/Active Directory)
Hands-on infrastructure engineer/technical lead at DXC Technology's Insurance Software & BPS unit: administers Windows Server and Active Directory, supports RHEL/Ubuntu and AWS/hybrid environments, runs enterprise patching (Ivanti) and vulnerability remediation (Rapid7), and plans, coordinates, and reports on mid-level infrastructure projects.
- Compensation
- Not disclosed
- Location
- New Orleans, Louisiana
- Work setup
- Not specified
- Seniority
- Lead
- Employment
- Not specified
- Experience
- Not specified
- Category
- Devops
- Posted
Skills
Must have
- Strong hands-on experience with Microsoft Windows Server 2019 or newer
- Advanced hands-on experience with Active Directory administration and architecture
- Strong understanding of Windows operating systems and enterprise server administration
- Working knowledge of Red Hat Enterprise Linux and Ubuntu, including core OS administration and troubleshooting
- Experience troubleshooting complex infrastructure issues involving operating systems, Active Directory, servers, and related components
- Experience with enterprise patch management and vulnerability remediation
- Experience with tools such as Ivanti and Rapid7, or comparable platforms
- Demonstrated experience planning, coordinating, executing, and reporting on mid-level technical infrastructure projects (OS upgrades, AD initiatives, patch rollouts, vulnerability remediation)
- Working knowledge of AWS infrastructure and services in cloud or hybrid environments
- Strong Microsoft Excel skills, including pivot tables, formulas, data comparison, and tracker development
- Strong written and verbal communication skills
- Excellent organizational, prioritization, and problem-solving abilities
- Ability to work independently while coordinating with cross-functional teams
- Demonstrated ability to learn new technologies and understand complex technical environments
- Experience providing technical guidance, coaching, or mentorship to team members
- Demonstrated ability and willingness to perform hands-on technical infrastructure work
Nice to have
- Experience supporting large-scale enterprise Windows and Active Directory environments
- Experience with enterprise Active Directory design, migrations, upgrades, or domain consolidation
- Experience supporting both Windows and Linux operating systems in an enterprise environment
- Experience coordinating infrastructure projects involving multiple technical teams
- Experience with infrastructure security, vulnerability management, and compliance activities
- Familiarity with hybrid cloud environments and enterprise data center operations
- Experience supporting infrastructure in AWS or other cloud environments
- Experience developing technical documentation, operational procedures, and project reporting
- Relevant certifications in Microsoft, Linux, IT infrastructure, AWS, or project management
Full description
DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.
We are seeking an experienced Infrastructure Engineer / Technical Lead to support and maintain critical enterprise infrastructure environments while taking ownership of mid-level technical projects. This is a hands-on technical position with a project management component; it is not a traditional people-management role.
The successful candidate will spend a significant portion of their time performing hands-on infrastructure engineering, troubleshooting, administration, operating system support, patching, Active Directory administration, and vulnerability remediation. The role will also involve planning, coordinating, and reporting on technical infrastructure projects.
The ideal candidate will have strong hands-on experience with Microsoft Windows Server and Active Directory, solid operating system administration experience across Windows and Linux environments, and experience with enterprise patch management and vulnerability remediation. Familiarity with AWS and hybrid infrastructure environments is valuable, but the primary focus of this position is core infrastructure engineering and operations rather than cloud engineering or architecture.
Project management responsibilities will focus on planning, directing, coordinating, and reporting on mid-level infrastructure initiatives, such as operating system upgrades, patch rollouts, Active Directory activities, vulnerability remediation efforts, and similar technical projects. This role is not intended for candidates whose experience is primarily focused on people management, program management, cloud architecture, or large-scale infrastructure transformations.
This position requires a highly accountable technical professional who can serve as a trusted infrastructure resource, take ownership of critical work, provide technical guidance, and share knowledge with less experienced team members.