AATMOS Hotels
Innkeeper (Housekeeper)
- Compensation
- $17–$20 / hr
- Location
- Gatlinburg, TN, USA
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 1+ years
- Category
- Personal services
- Posted
Must have
- 1 year of hotel, housekeeping, or guest services experience preferred Professional appearance and demeanor at all times Flexible availability including evenings, weekends, and holidays Ability to stan
Full description
Historic Rocky Waters Motor Inn
The Michelin recognized Rocky Waters Motor Inn is a one-of-a-kind property where genuine, personal hospitality sets us apart. As an Innkeeper, you are the heart of that experience — the welcoming face guests encounter at check-in, the knowledgeable local guide who helps them make the most of their stay, and the dedicated team member who keeps every room and common space spotless and guest-ready. At Rocky Waters, our Innkeepers do it all — from welcoming guests at the front desk to turning over guest rooms to the standard our guests expect. This is a hands-on, guest-facing role for someone who takes real pride in the details.
This is not a management position.
What You'll Do
Guest Experience
- Address guest needs and concerns promptly, professionally, and with genuine care
- Maintain a welcoming, hospitable presence throughout the property at all times
Property Care & Standards
- Clean and turn over guest rooms between stays, including making beds, cleaning bathrooms, restocking amenities, and resetting the room to AATMOS standards
- Maintain cleanliness and orderliness of common areas and facilities to the highest standards
What We're Looking For
-
- 1 year of hotel, housekeeping, or guest services experience preferred
- Professional appearance and demeanor at all times
- Flexible availability including evenings, weekends, and holidays
- Ability to stand, walk, bend, kneel, and crouch for extended periods and lift up to 50 lbs
- TABC certification required within 60 days of hire and must be maintained throughout employment