Inside Sales Account Manager

Job Description

The Paired Inside Sales Account Manager (iAM) works closely with the assigned Account Manager (AM) to drive growth and expand market coverage within the biopharma segment. The iAM focuses on identifying new opportunities, managing sales activities, developing customer relationships, and supporting the sales funnel across designated product lines

Sales Development & Opportunity Generation

• Identify and qualify new sales opportunities within assigned biopharma accounts.

• Conduct outbound customer engagement via phone, email, virtual meetings, and digital tools.

• Generate and nurture sales leads to build a healthy pipeline.

• Support campaigns, promotions, seminars, webinars, and marketing initiatives.

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Account Support & Collaboration

• Partner closely with the assigned AM to develop account strategies and execute growth plans.

• Coordinate customer follow-up activities and maintain regular engagement.

• Schedule meetings, product demonstrations, and technical discussions.

• Support quotation preparation, opportunity tracking, and sales administration activities.

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Product Line Coverage

The iAM will support business development activities across:

• Cell Analysis (CASA)

• Dissolution and General Goods (DGG)

• Chromatography and Mass Spectrometry (CMS)

Qualifications

Qualifications

• Bachelor's Degree in Life Sciences, Biotechnology, Chemistry, Biochemistry, Pharmacy, or related disciplines preferred.

• Minimum 1 year of working experience preferred.

• Experience in scientific instrumentation, laboratory operations, biopharma, or inside sales is advantageous.

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Skills & Competencies

• Strong communication and interpersonal skills.

• Proactive and customer-focused mindset.

• Ability to identify opportunities and drive follow-up actions.

• Strong organizational and time management skills.

• Ability to work independently and collaboratively in a team environment.

• Familiarity with Salesforce CRM or similar systems is an advantage.