Inside Sales Associate

Summary

The Inside Sales Associate is an in-office role responsible for driving revenue growth by proactively managing assigned territory, generating new business opportunities, and strengthening existing customer relationships. This position operates in a fast-paced, dynamic environment and requires a self-starter who takes initiative and consistently delivers results.

Essential Duties

• Proactively generate sales through outbound calls, email outreach, and inbound lead follow-up within the assigned territory.

• Convert quotations to orders, promote current programs, and identify cross-sell and upsell opportunities aligned with territory initiatives.

• Maintain accurate activity tracking and performance reporting; provide regular updates on key sales metrics.

• Collaborate cross-functionally with field sales and internal teams to close opportunities and ensure post-sale satisfaction.

• Monitor market conditions, competitor activity, and pricing pressures to respond strategically.

Qualifications and Requirements

• Self-starter with strong internal drive, positive attitude, and receptiveness to coaching and performance feedback.

• Ability to thrive in a fast-paced, dynamic sales environment with shifting priorities.

• Strong time management, organizational, multitasking, and follow-up skills.

• Our company culture is energetic, growth-focused, and collaborative. Team members are expected to take ownership, move with urgency, and contribute meaningfully to evolving business goals.

• Responsibilities may evolve as business needs change within our dynamic and growth-oriented environment.

• Outstanding customer service skills.

• Actively promotes and personally observes safety and security procedures and uses equipment and materials properly.

• Other responsibilities or projects assigned by Manager.

Skills, Knowledge and Abilities (SKAs)

• Demonstrated ability to analyze territory data and translate insights into actionable sales strategies.

• Strong business acumen with the ability to understand margin impact, pricing structures, and distributor dynamics.

• Effective negotiation and closing skills with the ability to confidently advance sales conversations.

• Ability to manage multiple priorities while maintaining attention to accuracy and detail.

• Capacity to adapt messaging based on customer type, buying behavior, and market segment.

• Ability to identify process improvements and contribute ideas that enhance team efficiency in a dynamic environment.