Inside Sales Coordinator
- Compensation
- Not disclosed
- Location
- Suffolk, VA
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 2+ years
- Category
- Sales
- Posted
Skills
Must have
- 2-5 years of experience as an inside sales coordinator or sales support role in a manufacturing or similar environment.
- 2-5 years of experience in sales prospecting, account management
- 2-5 years of experience in customer relationship management
- 2-5 years of experience in establishing new customer accounts by collecting credit applications, sales agreements, terms and conditions, and other required documentation.
- 2-5 years of experience in cold calling
- Comfortable attending one trade show annually
- Intermediate/advanced understanding of computer applications (Microsoft Office Suite) with emphasis on Excel.
- Diploma in marketing and/or sales or relevant field or a combination of work experience.
- Self-motivated, detail oriented, productive with minimum supervision and willingness to learn and develop.
- Project management skills and excellent time management, organization, prioritization and communication skills in English (both written and verbal)
- ·Strong interpersonal and relationship-building skills, positive, team-oriented attitude, demonstrated ability to solve problems and adapt to changing priorities
- Commitment to continuous learning and professional development.
- Results-driven mindset with a focus on customer satisfaction and sales growth.
- Cultural awareness and the ability to support customers in diverse markets.
Full description
The Inside Sales Coordinator is responsible for growing sales within the existing customer base and supporting the outside sales team throughout the United States. This role develops and maintains effective communication between customers and the sales organization while ensuring a high level of customer satisfaction and account management. In addition, the Inside Sales Coordinator will provide sales and account support for designated customers in Mexico, South America, and the Caribbean, as assigned by management. This includes maintaining customer relationships, coordinating communications, supporting sales initiatives, and assisting with the development and growth of these international accounts.
Benefits:
- Salary - $55,000 + commissions per year (based on experience)
- Full time permanent position
- Extended Benefits Plan (Vision/Dental/Prescription/etc.), 401K
- 2 week vacation to start and 12 paid holidays
- Annual summer outing, monthly luncheon, December Christmas party
- Continued improvement training
- And much more!
Responsibilities including but not limited to Strategic Planning, Sales Prospecting, and Account Management
- Maintain and update the customer database.
- Distribute and monitor customer satisfaction surveys.
- Ensure timely completion and follow-up of all applicable sales orders.
- Support the sales team in achieving daily objectives.
- Maintain target profit margins within assigned accounts and territories.
- Identify, track, and follow up on sales opportunities.
- Assist with sales support activities for assigned international customers in Mexico, South America, and the Caribbean.
- Establish new customer accounts by collecting credit applications, sales agreements, terms and conditions, and other required documentation.
- Contact inactive accounts and develop strategies to re-engage and generate new sales opportunities.
- Partner with outside sales representatives to develop and manage the dealer network.
- Recommend products and services that address customer needs and create value.
- Attend a minimum of two trade shows annually to promote company products and services and hone skill sets.
- Assist outside sales representatives with the planning, organization, and management of key trade shows and industry events.
- Support customer outreach and business development efforts within assigned international accounts.
- Diligently provide and follow up on quotations, proposals, and pricing opportunities.
- Maintain direct contact with assigned accounts and foster strong customer relationships.
- Achieve and maintain sales objectives for assigned customers.