Inside Sales Fastener Representative - Sioux Falls, SD

Your career grows here.

At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.

Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and Springfield Electric have become one brand moving forward with a shared culture, strategy, and vision. We are now going to the market under one bold new brand, Echo Electric.

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As an Inside fastener sales representative, you will be working and communicating with multiple outside sales reps and customers to source product, generate quotes and orders that meet customer needs. Effectively use the internet and supplier web sites to source non-stock items. Follow up on open orders to ensure customer satisfaction.

Hours: Monday - Friday 8:00am - 5:00pm

Responsibilities and Duties (may include but not limited to):

• Assisting Outside Sales Reps with quotes and orders ensuring customer satisfaction.

• Provide a high level of customer service and follow up in a friendly, professional and timely manner

• Use the internet, customer catalogs and web sites to effectively source new suppliers and products as needed.

• Review open orders for potential supply chain issues.

• Review inventory levels at all branches within the sales region and make appropriate product transfers to replenish stock or communicate with purchasing regarding product needs or overstock of inventory.

• Review and process incoming mobile orders, emails, phone calls and text messages to create customer quotes and orders.

• Provide solutions and product recommendations that fit the customer’s needs.

• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.

• Appropriately communicate the various Echo divisions and broader capabilities to customers as needed.

• Submit expense records/documents in a timely manner.

• Inform the Warehouse Manager of in-house inventory discrepancies and unusually large orders and other customer special requirements.