INSIDE SALES REP

SUMMARY: The Inside Sales Representative is responsible for generating new business, nurturing existing customer relationships, and supporting overall sales growth. This role focuses on outbound and inbound sales activities conducted via phone, email, and virtual meetings. The ideal candidate is customer-focused, goal-driven, and skilled at building rapport.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage inbound inquiries and follow up on leads provided by the company.
Conduct outbound calls and emails to prospective clients to generate new sales opportunities.
Present product or service offerings to potential customers through phone calls, emails, and virtual demos.
Identify customer needs and recommend appropriate solutions.
Build and maintain strong relationships with new and existing customers.
Maintain accurate and up-to-date records in the CRM system.
Prepare quotes, proposals, and follow-up correspondence.

QUALIFICATIONS:

High school diploma required.
Proven experience in inside sales, customer service, or a related field.
Strong communication and interpersonal skills.
Comfortable making outbound calls and handling rejection.
Ability to multitask, organize, and prioritize effectively.