Inside Sales Representative

The Inside Sales Representative is responsible for the development, management, and expansion of an assigned sales account base across multiple GEON businesses and solutions. The primary objective is to provide value to the customers in the assigned sales territory while achieving profitable growth. Individuals in this position build relationships with global partners both externally at the customer level and internally with channel partners and teammates. Inside Sales Representatives embody a positive attitude, are adaptable, and make sound business decisions; they are eager to learn, open to taking on new challenges, and strive for continuous development. Inside Sales Representatives leverage strong communication skills to engage their customers across phone, video conference calls, and email channels. The Inside Sales Representative will utilize best of breed technology platforms to proactively plan, manage, and track customer engagements, opportunities, and campaigns.

NOTE: This role will start out in Inside Sales at our Headquarters near Cleveland, OH and then if desired move to an outside Territory Account Manager.

Essential Duties and Responsibilities

• Deliver profitable revenue growth and achieve gross margin targets as a percentage of sales within the assigned sales territory.

• Support the creation of an effective territory growth and management plan to ensure appropriate customer coverage and time for new business development activity.

• Acquire new customers via cold calling or warm lead follow-up including the reactivation of lost customers.

• Meet assigned Key Performance Indicators (KPI’s) and outbound activity efforts, including tele sales calls and new opportunity development.

• Prompt follow up and engagement with customers and internal partners who include, but are not limited to, customer service, product management, credit, technology, and pricing to keep projects progressing.

• Approach customers with a high degree of professionalism.

• Assist with collection of accounts receivables and avoidance of bad debts when necessary.

• Maintain accurate customer information within internal systems such as company Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM).

• Build and leverage business relationships across the Inside Sales organization, greater GEON Corporation, suppliers, and strategic partners.

• Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements.

• Provide feedback for the creation and execution of appropriate marketing and sales promotions.

• Travel as needed to maintain and grow assigned accounts.

• Serve as the primary company contact for assigned accounts.

• May periodically serve as a company representative in market and customer-facing events, such as tradeshows, key customer visits and other promotional settings.

• Contributes to the company's planning of both long- and short-term business objectives. This will include periodic and annual sales forecasts as well as the setting of sales goals.

• Other duties as assigned.

Skills and Qualifications

• Strong motivation for driving sales results and working in a position of high organization exposure.

• Ability to exercise discretion with respect to specific selling activities.

• Professional presence, including excellent verbal and written communication and presentation skills.

• Excellent critical thinking skills and creative problem solving for translating customer needs into solutions.

• Must have excellent relationship building skills and enjoy service-oriented work.

• Ability to learn, understand and communicate the technical aspects of product line.

• Ability to manage a sales pipeline to effectively win business and drive profitable sales growth through active remote selling.

• Efficiency and accuracy utilizing internal IT systems.

• Experiencing using a CRM system – Salesforce preferred.

• Self-motivated and high energy.

• Strong organizational skills.

• Strong computer skills, proficiency with MS Word & Excel preferred; SAP experience preferred.

• Experience with Atlas, SAP, SFDC would be a plus

• Enjoys autonomous work environment.

• Ability to travel up to 25% of the time.

Required Experience:

Bachelor’s degree with a preference for applicable work experience.