Inside Sales Representative

The Inside Sales Representative will help support our growing Regional Sales team in the Premises segment. This role requires tight interaction with sales, marketing, operations, and product management teams. The Inside Sales Representative will be responsible for qualifying inbound leads, managing our software-based renewal cycle, supporting pipeline hygiene and deal velocity, upselling complimentary products, as well as ensuring operational excellence in order fulfilment. A key component to this role is building, maintaining, and expanding a strong relationship with our partner base and customers. Success in this role requires the ability to thrive in a fast-paced environment, a willingness to learn the ins and outs of our business, and a self-motivated individual that takes initiative.

Responsibilities and Duties

• Builds and maintains strong partner & end user account relationships which includes understanding needs, resolving customer issues, identifying sales opportunities, providing product feature knowledge, as well as understanding the marketplace and competition

• Manages license administration and renewal cycle for Hirsch’s software-based products within designated territory

• Supports Regional Sales reps in designated territory with managing the sales cycle for run rate business (< $15K) as well as maintaining Salesforce pipeline hygiene

• Utilizes product knowledge to configure price quotes in Salesforce and partners with cross-functional teams to execute all internal processes related to the order fulfillment cycle

• Maintains integrity of accounts, opportunity, and contact data within Salesforce

• Conducts ad hoc activities to support Sales segment.

Requirements

• 2+ years of sales, sales development, and/or customer service experience is preferred.

• Establishes and maintains effective relationships with customers/partners and gains their trust and respect.

• Ability to prioritize in a dynamic, fast-paced & changing environment

• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.

• High attention to detail

• Willingness to learn, grow, and be coached

• Strong Salesforce knowledge required

• Familiar with Microsoft Office product suite (Word, PowerPoint, Excel, Outlook, etc.)

Benefits

At Hirsch, we prioritize pay fairness. Your base salary plays a vital role in our comprehensive compensation structure, and it is established within a specific range. This structure allows for advancement as you gain experience and evolve in your role. Your salary and compensation will be determined based on various factors, including your geographical location, skill set, educational background, and work experience.

In the spirit of openness regarding compensation, the base salary for this position is up to $74,000 with an on-target earnings of up to $84,000.

The total compensation package includes:

Competitive Base Pay

Fidelity 401(k) + Company Match

11 Company Paid Holidays

Discretionary Unlimited Paid Time Off

Medical, Dental, & Vision Insurance

FSA/HSA

Fun Employee and Family Events

Employee Wellness Program

Supplemental Life Insurance, AD&D Insurance, and Dependent Care plans

A range of discounted products and free services

Hirsch encourages candidates who believe they might be overqualified or outside the expected range to apply, as some positions allow room for up leveling for an extraordinary candidate.

We prioritize hiring the most qualified individuals, and in keeping with our commitment to both our employees and customers, employment offers are subject to the outcome of a confidential pre-employment background check.

Company Description:

Where Technology Meets Trust

Hirsch stands as a global leader in physical security, offering a comprehensive range of physical access control, video intelligence, and analytic-driven security solutions. Our mission is to empower a secure, connected world through digital innovation. Trusted worldwide by an elite group of partners and innovative customers across diverse vertical markets—ranging from airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations—we secure the people and places that underpin our daily lives.

With a strong international presence and a commitment to technological advancement, we are at the forefront of shaping the future with cutting-edge innovation. At Hirsch, every individual and action holds significance. We believe that our success lies in having the best people in exciting, aligned, and empowered roles with clear missions, goals, and measurable outcomes.

Hirsch Values

Authenticity, Innovation, and Trust in Technology

Authenticity: We use clear language to make technology accessible to everyone, from experts to beginners. We are straightforward and easy to understand.

Innovation: We inspire others to think, engage, and create by telling stories that highlight our role as technology futurists. We build for today's world while anticipating tomorrow's needs.

Trust: With over 43 years of industry experience, we are a global leader in physical security and digital identity solutions. We are accessible and audience focused.

What Sets Us Apart

Community: Collaborating with exceptional individuals significantly contributes to our workplace satisfaction. We recognize that our value is intricately tied to the vibrant community of people we engage with. We seek out individuals who are deeply passionate about their work, relish the art of problem-solving, delight in discovering solutions, and take joy in the process.

Innovation: We are forward-thinking tech enthusiasts working on the present while envisioning the future. Our cadre of visionaries brings creative insights into addressing current challenges, nurturing ideas, identifying opportunities for enhancement, fostering transparent communication, and serving as a source of inspiration to both our team members and business associates.

Accountability: With over four decades of industry-leading expertise in security, digital identity, and the Internet of Things, our team embodies the highest standards of integrity and professionalism. Our members are characterized by their unwavering honesty, reliability, loyalty, inclusivity, and respect for others. We take full responsibility for our actions, regardless of the outcome, and view every experience as an opportunity for learning and growth.

Impact: Catalyzing Positive Transformation. Our employees contribute to shaping a brighter future through their involvement in pioneering technology. Simultaneously, they play a pivotal role in cultivating an improved workplace by offering feedback to our leadership, knowing that their voices are genuinely valued and respected.

Authenticity: We demystify intricate technology, ensuring accessibility for individuals spanning the spectrum from experts to novices. Our workforce experiences a nurturing environment where they can authentically be themselves, enjoying a sense of safety, security, and comfort. Each team member is respected and cherished for their unique identity, with the assurance that their thoughts and viewpoints are not only acknowledged but also hold significant weight within the team.

Talent: We recruit industry-leading professionals known for their exceptional skills. We foster continuous growth by offering training opportunities, enabling our employees to excel. Our team members have the privilege of applying their innate talents and honing expertise in their roles, deriving genuine satisfaction from their work, finding it intellectually engaging, and aspiring to advance in their careers.

Fun: Embracing enjoyment and laughter is a key ingredient in our work culture. We understand that our workplace is enriched when we infuse it with fun. We actively seek team members who find joy in their tasks, share a zest for problem-solving, and take delight in the journey while achieving solutions.

Equal Opportunity Employer

Hirsch is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We value diversity and inclusivity and believe that a diverse workforce enriches our company culture and enhances our ability to serve our customers and clients effectively. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the positions available. We strive to create a work environment that promotes fairness, respect, and equal opportunities for all employees. Hirsch does not tolerate any form of discrimination or harassment and is committed to maintaining a workplace free from such behavior. If you require any reasonable accommodation, please inform our HR department, and we will make every effort to accommodate your needs. As an equal opportunity employer, we are dedicated to the principles of affirmative action and take proactive measures to ensure equal opportunity in employment. We are proud of our diverse workforce and remain committed to fostering an inclusive environment that celebrates the unique perspectives and talents of everyone.