Inside Sales representative - Italy & Greece

As Inside Sales Representative for the Italy & Greece region, you play a pivotal role as the driving force behind our organization's growth. Your primary mission is to expand and strengthen our dealer network across both markets by generating new clients and cultivating relationships with existing ones, placing a particular emphasis on proactive prospecting to identify promising opportunities.

Working closely with the Regional Sales Managers, you will identify growth opportunities, drive sales performance, and support the successful implementation of our commercial strategy across Italy and Greece.

Business Development & Proactive Prospecting

Act as a brand ambassador for Stanley/Stella in Italy and Greece by actively expanding our dealer network through:

• Conducting outbound prospecting activities via phone, email, LinkedIn, and other channels.
• Identifying and qualifying new business opportunities.
• Following up on inbound and marketing-generated leads.
• Understanding customer needs and market trends.
• Collaborating closely with Regional Sales Managers to convert opportunities into long-term partnerships.
• Maintaining accurate customer and pipeline information in CRM systems.
• Achieving agreed sales targets and key performance indicators (KPIs).

Portfolio Management & Growth

Take ownership of an assigned customer portfolio by:

• Building strong relationships with existing customers and dealers.
• Promoting new collections, product launches, and sustainability initiatives.
• Identifying cross-selling and upselling opportunities.
• Increasing customer engagement, retention, and brand awareness.
• Contributing to the achievement of annual sales objectives.

Customer Visits & Market Presence

Build customer intimacy and strengthen market presence by:

• Accompanying Sales Managers on customer visits when relevant.
• Presenting new collections and seasonal launches.
• Supporting customer meetings and showroom presentations.
• Participating in industry events, trade fairs, and regional exhibitions across Italy and Greece.
• Gathering market intelligence and sharing insights with internal stakeholders.

• 3-5 years of experience in Sales, Inside Sales, Business Development, or a comparable commercial role.
• Proven experience in prospecting, lead generation, and developing new business opportunities.
• Experience managing and growing a customer portfolio while maintaining strong customer relationships.
• Experience in the textile, fashion, promotional products, or a related industry is considered a strong advantage.
• Demonstrated ability to achieve or exceed sales targets and work effectively against defined KPIs.
• Strong commercial mindset with a proactive and customer-oriented approach.
• Ability to independently manage a sales pipeline, from prospecting and qualification through to opportunity development.
• Excellent interpersonal, communication, and relationship-building skills, with the ability to engage confidently with customers and internal stakeholders.
• Strong organizational skills and attention to detail, enabling effective management of multiple priorities across different markets.
• Native Italian speaker with excellent written and spoken in English. Additional European languages are a plus.
• Resilient, adaptable, and comfortable working in a fast-paced international environment.
• Willingness to travel periodically within Italy and Greece for customer visits, meetings, and industry events.