Full description

Texas Meter & Device Co. needs an experienced Inside Sales Representative/Administrative Assistant to join our team. This position involves taking incoming calls, preparing and submitting quotes for customers along with sales order entry and processing. The Inside Sales Representative will be responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.

Pay range is negotiable based on skills and experience.

Job Duties:

Develops business opportunities via phone, walk-in and on-site customers

Establishes relationships with new and existing customers

Performs general customer service and clerical duties related to inquiry response, conflict resolution, order management and order entry

Services all customers by communicating with customers via email, phone and in-person to discover what they want, create solutions and ensure a smooth customer interaction

Creates quotes, purchase orders and sales orders for tools and offered services in the accounting software system and process all related paperwork

Follows up on general inquiries related to products and offered services

Prepares and submits product quotes to customers

Researches questions, quotes, orders and invoices and prepares appropriate communications regarding such

Performs general office duties including answering the phone, faxing, copying, scanning, filing and processing of payments, related purchase orders and invoices

Works with vendors to manage existing and forecasted sales

Coordinates with outside sales to pursue and support business opportunities