Inside Sales Specialist

You will manage a mix of existing accounts and new opportunities, supporting customers while identifying ways to expand business within those relationships.

Expected Annual Earnings

$60,000 – $80,000+ annually based on experience, performance, and account growth

About SSG

Safety Smart Gear (SSG), a division of Safe-Fast, Inc., is a leading distributor of safety clothing, equipment, PPE, and industrial supplies. We help companies stay compliant, productive, and protected through strong partnerships and reliable solutions.

The Role

This inside sales role is designed for someone who is motivated to grow business while maintaining and strengthening long-term customer relationships. You will manage a mix of existing accounts and new opportunities, supporting customers while identifying ways to expand business within those relationships.

This position includes the opportunity to work with a stable, long-term customer base with established relationships while continuing to grow and expand business opportunities throughout the region.

Key Responsibilities

• Manage and grow a portfolio of existing and new customer accounts
• Support and strengthen relationships with long-standing customers
• Drive repeat and incremental business through proactive outreach
• Prepare and deliver accurate quotes in a timely manner
• Process orders efficiently and ensure follow-through to completion
• Maintain Zoho CRM activity, customer records, and opportunity tracking
• Identify upsell and cross-sell opportunities where appropriate
• Stay current on safety products: Hi Vis Apparel, FR Clothing, PPE (Personal Protective Equipment), standards, certifications, and compliance requirements
• Coordinate with purchasing, warehouses, and shipping logistics to ensure smooth order fulfillment
• Resolve customer issues quickly while maintaining strong relationships

What We’re Looking For

• Motivated with a strong sense of accountability
• Relationship-focused with a customer-first mindset
• Strong communication and follow-up skills
• Organized and able to manage multiple accounts effectively
• Comfortable with outbound communication and business development
• Experience in inside sales, customer service, or account management preferred
• Being comfortable on camera for product demos and marketing-related content

Compensation Structure

Designed to reward consistency, growth, and customer retention:

• Base salary for stability and consistency
• Commission tied to overall sales performance
• Incentives for account growth and customer retention

Benefits & Additional Incentives