Instructional Designer – Hybrid
Designs and develops customer-facing training for a clinical trial technology company — eLearning modules, instructor-led decks, job aids, and multimedia — managing the full training development lifecycle. Core tools include Articulate Rise/Storyline 360, PowerPoint, and Adobe Captivate/Creative Suite. Hybrid role based in Costa Rica.
- Compensation
- Not disclosed
- Location
- Costa Rica
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 2+ years
- Category
- Technical writing
- Posted
Skills
Must have
- Available for hybrid work with regular on-site presence
- Bachelor's degree or certification in Learning and Development, Education, Business, or related field
- 2+ years in corporate training, learning and development, or instructional design
- Proven expertise applying instructional design methodologies
- Experience building eLearning/ILT with Articulate Rise, Storyline 360, PowerPoint, Adobe Captivate, Adobe Creative Suite, or similar
- Strong proficiency in content development, learning technology, curriculum design, and project management
- Ability to manage multiple priorities, meet deadlines, and collaborate with cross-functional stakeholders
- Effective verbal, written, and interpersonal communication skills
- Strong technical aptitude and ability to learn new software, systems, and tools quickly
Nice to have
- Experience interpreting technical specs and translating complex concepts into training
- Experience creating video-based learning, animations, or multimedia assets
- Knowledge of the pharmaceutical, healthcare, or clinical research industry
Full description
Join Clario, a part of Thermo Fisher Scientific's Client Training team as an Instructional Designer, where you'll play a pivotal role in creating high-quality learning experiences for sponsors, contract research organizations (CROs), site staff, and internal teams. From on-demand eLearning and microlearning to interactive virtual sessions and live training, your work will drive confident adoption of Clario's innovative clinical solutions. If you are energized by learning design, technology, and collaboration, we encourage you to apply and help shape how users learn and succeed across our global clinical trial programs.
This position follows a hybrid work model, requiring a combination of remote and on-site work. Candidates must be available to work on-site as required by the business and team needs.
What We Offer
- Competitive compensation
- Private health insurance
- Engaging employee programs
- Flexible work schedules
- Attractive PTO plan
What You'll Be Doing
- Assess learning needs, recommend effective instructional design solutions, and develop learning resources that meet business and client requirements.
- Design and develop customer-facing training and learning assets related to product, project, and protocol-specific deliverables.
- Create engaging learning materials including eLearning modules, instructor-led training presentations, job aids, reference guides, and documentation.
- Manage all phases of the training development lifecycle, including needs analysis, design, development, testing, implementation, and continuous improvement.
- Maintain knowledge of relevant therapeutic areas and product lines, including Respiratory, Imaging, eCOA, Precision Motion, and Cardiac solutions.
- Partner with subject matter experts across Content Development, Customer Care, Product Management, and project teams to ensure training accuracy and effectiveness.
- Contribute to the development and optimization of team workflows, processes, and best practices.
- Monitor training effectiveness, identify improvement opportunities, and communicate project risks in a timely manner.
- Support hybrid collaboration through regular in-office participation and effective remote engagement.
What We Look For
- Hybrid Work Availability: Candidates must be available to work in a hybrid setting, including regular on-site presence as required
- Bachelor's degree or certification in Learning and Development, Education, Business, or a related field.
- 2+ years of experience in a corporate training, learning and development, or instructional design role.
- Proven expertise in applying instructional design methodologies to create engaging and impactful learning experiences.